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    Contact Us

    1000 E. 41st St Suite 200-A, Austin, TX 78751

    Phone: 512-200-2832

    Email: hancock@amazinglashstudio.com

    Hours

                                        

    Monday - Friday: 9:00am - 8:00pm Saturday: 9:00am - 7:00pm Sunday: 10:00am - 6:00pm

    Great first time experience!

    By Sophia Olivares on October 19, 2019

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    First of all, I love the over all vibe of the building and the people working there. This was my first time getting eyelash extensions and they turned out so great. The perfect length and thickness!

    Love it!

    By Nina Godinez on October 17, 2019

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    This is my second time at this location, and it’s probably my favorite. They’re the only ones to ask if I’d like to wash up before, nice customer service and they work with very attentive lash technicians!

    Love it

    By Jazlynn Patlan on October 16, 2019

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    I always go to Erica. I got her by chance the first time and i tried another girl after that, but she wasn’t as good as Erica. I haven’t changed people since then. I never feel any burning and my lashes stay on for quite a while. She is gentle, nice, and just overall great at what she does. I recommend her!!

    Eyelashes

    By Emma Rowe on October 10, 2019

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    I have never gotten a worse full set of lashes in my entire life !! Y’all need a complete new staff I am not kidding when I say I have 4 lashes in after a refill my friends asked if it was a joke my location in Houston never has this problem y’all need to fix somtjinf bc y’all steam dosnt know how to do anything !!

    Why the hassle?

    By Nina Godinez on October 06, 2019

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    This was my first time trying a new location, after being a member for a few months. I’m pretty disappointed with how much trouble it was, just to use my credit at another location, AND after communicating this through phone multiple times. As the customer, I feel like i’m paying a nice amount, so the least the on-shift employees could do was make a phone call for me. I have always gotten my lashes with 6D, and this time.. they looked “natural”, at most. I got them FULL filled yesterday, and by the end of tonight’s event (that I specifically got them for) I had at least 5-8 of lashes fall off? A strip lash has more lashes than mine. So why pay the extra $25 AND the membership charge? The customer service was good, just the service itself and the process was pretty frustrating. Was the juice worth the squeeze? We’ll see in 3 weeks.

    Great!

    By Donna Samuel on September 08, 2019

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    Judith is amazing! I never leave disappointed when she does my lashes. Highly recommend her.

    2nd Time Not as Great as the First!

    By Jami Stigliano on September 04, 2019

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    I LOVED my lashes the first time I got them, and this was my refill. Unfortunately my first stylist did not record what we did / size / type so my second person wasn't sure how to replicate the lovely lashes I had originally gotten. I also was a little put off by my stylist playing music in her headphones while she worked on me. I know she needed to concentrate but I could still hear the music while I was laying on the table. Her craftswomanship wasn't quite as good as the first person I had because even today the next day, I've already had a couple come off unfortunately. I'll still go back, but will try to get my original girl again.

    Not a very pleasant experience

    By Jennifer Rivera on September 04, 2019

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    This was the worst full set I’ve gotten so far. I have never experienced burning or pulling before. I have been to 2 other locations and have never had a painful experience. My eyes burned most of the time. I think she used way too much glue and then I could barely open my eyes after. Again, I have had full sets and refills before and they have never felt like that. I did the 3D lashes as well and was not very happy with the look. I could not even tell I had extensions, so I would not pay extra for the 3D lashes again.

    Fabulous !!!

    By Hannah Pryor on August 23, 2019

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    I had the best time and the staff was so amazing

    Excellent experience

    By Robin Murphy on August 18, 2019

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    My first time there. Had not had extensions in a very long time. Was very impressed , there were no harsh fumes and no burning or stinging , my eyes did not even hardly water.

    Kate is Great!

    By Megan McDonald on August 10, 2019

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    Deyoton is an all star lash tech!

    By Michael Manning on August 09, 2019

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    She’s always caring and careful to ensure my needs are met and that I’m happy with the results! Meticulous to every detail and ensures I’m happy at the end of the visit.

    Classic fill

    By Kimberly Harris on July 22, 2019

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    My fill was very quick and professional. Erica done a fabulous job. I was very satisfied,

    Not satisfied

    By Angela Taylor on July 19, 2019

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    My first time there and wasn’t very pleased it doesn’t even look like I have false lashes on

    My experience

    By Ashley Gonzales on July 19, 2019

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    Today I went in and I don’t remember the girls name but I had pretty bad service. I am not satisfied with the way my lashes came out. There are gaps between my lashes from already the ones that have fallen out today. The girl had told me that she was going to rush because the hour was almost up so that makes sense why they came out the way they did. Will not be returning to that location, I will just just stick to my home studio instead.

    Alice was fantastic!

    By Macy Michalewicz on July 18, 2019

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    Alice is great at what she does! I was very comfortable & pleased with my lashes! 11/10

    Sensitive eyes

    By Amelia Scansen on July 15, 2019

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    I have sensitive eyes, they turn bloodshot red the next day if the eyelash specialist isn’t extra careful. I always tell the specialist when I first see them that my eyes are sensitive. Some try to help, but most of them fail in preventing the glue from getting into my eyes. I hope this is a problem they can address and properly learn how to avoid.

    Satisfied

    By Cynthia Washington on July 10, 2019

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    Brittany was very nice to see. She did an AMAZING JOB! ALL of the ladies in the the front when you enter are SO welcoming. That's very important. Thanks Hancock for a great experience.

    Love staff

    By Vanessa Huff on June 08, 2019

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    Love the front desk and ability to provide fantastic customer service and support

    Great service

    By Elaina Johnson on May 31, 2019

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    Erica is great, she gives me perfect lashes every time and great conversation. Thank her for me please!

    Great service

    By Malorie Eddings on May 16, 2019

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    My appt was great. She started on time and finished promptly. She listened and gave s great consultation and I’m very happy with my results.

    Great service

    By Malorie Eddings on May 16, 2019

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    My appt was great. She started on time and finished promptly. She listened and gave s great consultation and I’m very happy with my results.

    Anazing

    By Carolyn Alvarez-Brown on May 11, 2019

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    They are always perfect!

    Efficient & Appreciated

    By Nicole Plata on May 11, 2019

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    I travel often which means I frequently have to visit different amazing lash studios and encounter all the different staffs that come along w/ them. At this particular studio the front of the house ladies are always more than helpful on the phone, in person, along w/ one current occasion of me simply over hearing (did not see her name she seemed to be a team lead or along those lines) encouraging her team ;each other in discussion of upcoming policy changes. The eyelash techs are great along w/ the rest of the staff. Fully appreciate the treatment thus far.

    Fabulous

    By Carolyn Alvarez-Brown on May 02, 2019

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    I always feel so amazing after a visit!!

    Great

    By Erika Canales on May 01, 2019

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    Great experience. Kelly is amazing!

    Gorgeous lashes!

    By Lispy on April 05, 2019

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    I love Amazing Lash! Kristen is the best lash artist and always makes my eyelashes gorgeous.

    always something

    By Erika Canales on April 03, 2019

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    I walked in today for my appt, they said I didn’t have one. I am very meticulous about my appointments and times because I work a lot. Today was my only day off, I scheduled a wk in advance, and again, another issue at this location. Luckily got me in and Kelly always is amazing and saves the day; the only reason I still go here.

    I always love my lashes

    By Scenia Tucker on April 02, 2019

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    Great 😍

    Request a specific stylist

    By Vanessa Huff on April 01, 2019

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    I love amazing lash! The staff is super professional and helpful. I would recommend you find a stylist you like and stick with them. I have had several experiences with stylists that did not do avery good job and I think that is mostly due to being very new and less experienced. Overall I love this lash studio! Judith is amazing!

    Emily was the sweetest, and I left happy with her work

    By Jessica Ortiz on March 26, 2019

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    I was fortunate to have a good stylist, compared to my previous experience. Emily was great, asked me what I wanted and immediately starting working without wasting time. She was very careful and timely. Happy with her work.

    Claudia the best

    By Claudia Wright on March 25, 2019

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    All the staff is friendly, but kudos to my stylist Claudia. She makes every service enjoyable and leaves you looking amazing

    5

    By Malorie Eddings on March 23, 2019

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    Love Kayla! She’s amazing and my lashes last so long. She’s so sweet and even tho I fall asleep on her I can tell she cares. Ha! Really tho, super happy with the service. She rocks. Love her style.

    Lash Removal

    By Ali Plutnicki on March 22, 2019

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    Technician was really nice and professional! Unfortunately, she thought I had an infection on my eyelid (I didn't), and recommended we remove my lashes. After she started, she realized it was not an infection, but had already begun removing. She mentioned we could do a full set and start over this weekend, but I don't think I can justify the expense of a removal and a full set when I had gone in just for my typical refill and there were no issues on my end. Because of this, will probably not go back, at least for a while, and no longer have my lashes. :( Every visit I've had has had great technicians, and this one was no different! She thought she was doing the best for me. However, the predatory subscription model pricing makes me hesitant to return in the future. A service should speak for itself and have customers returning for more rather than try to trap customers through sneaky pricing techniques.

    Judith = Life

    By Lauren Booth on March 19, 2019

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    Thank you for always refilling my lashes to perfection!

    Beautiful lashes!

    By Stephanie Galvan Russell on March 17, 2019

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    Kristen does an amazing job!

    Totally Amazing

    By Carolyn Alvarez-Brown on March 14, 2019

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    Always walk out knowing my lashes are fabulous!!

    Awesome

    By Elsi Quevedo on March 13, 2019

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    Emily is the best she make a great job......❤

    Was good until I got an eye infection

    By Dana Zhang on March 02, 2019

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    Had a decently positive experience the past year of being a member, however, my last refill gave me such a bad eye infection that I had to see a healthcare professional about it. I'm not so sure I feel comfortable with coming here anymore due to this incident. I hope that more regulations can be enforced to staff about wearing gloves or cleaning hands before every single client.

    Great lashes!

    By Stephanie Galvan Russell on February 24, 2019

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    Kristen always does a great job!

    Love my Lashes

    By Claudia Wright on February 17, 2019

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    The moment you walk in they greet you with a smile and welcomed. My refills will be with Claudia she did an amazing job took the time to answer any question and concerns. And the finished product look amazing

    Awesome experience

    By Maria Herrera on February 11, 2019

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    Emily is simply the best, she takes her time and does an excellent job, I’m always happy with the results. Very professional.

    Mixed feelings

    By Sabrina Chavez on February 03, 2019

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    I love my new lash stylist she did a great job I definitely plan to keep going back to her. Only problem I had was referral credits, it was never made clear that where ever you refer someone only counts for the state you are in. When I was told that the $10 credit was going to my account if they were able to pull it up why can’t I use it? That was very upsetting and makes me not care to refer anyone

    I love them!

    By Avanna Silva on February 02, 2019

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    Beautiful lashes!

    By Stephanie Galvan Russell on February 01, 2019

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    Kristen is SO FAST and makes my lashes full and gorgeous every time!

    Amazing

    By Scenia Tucker on January 31, 2019

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    I’m loving them so beautiful

    Judith

    By Avery Morgan on January 22, 2019

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    She's the best!!

    Great job!

    By Stephanie Galvan Russell on January 12, 2019

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    This is the third lash studio I’ve gone to and it was great! I went in for a refill and Kristen listened to what I wanted and made it happen. Front desk girls were also nice and friendly.

    Terrible service

    By Kym Dickens on January 10, 2019

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    I really feel that received bad and unfair service when i went to my last visit. I got a member full set and never wanted any add ons. I made sure to tell the stylist i didnt want anything extra. When i checked out i asked to use my credits on my account. I had 2. Then the receptionist said it would be an ADDITIONAL $45 on TOP of my 2 credits. Thats over $145 for a regular full set! And the worst part is its been less than a week and more than half of my eyelashes came off because they were poorly put on. Terrible service

    Outstanding

    By Scenia Tucker on January 08, 2019

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    Love it

    Great Service!

    By Marcia Johns on December 17, 2018

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    I’ve been a member almost a year. I often let me credits build up for months before I decide to come back. When I do the only person I will see is Kristen she is so lovely,clean, and professional my lashes look amazing everytime.

    Love it!!

    By Lauren Windisch on December 15, 2018

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    Kristen is amazing and they are always very helpful!

    3rd time

    By Michelle Mendoza on December 14, 2018

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    Great experience, better than the last one.

    Excellent

    By Elsi Quevedo on December 14, 2018

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    Emily is the best! She took her time to do a perfect job I love thank you

    Waiting

    By Ginger Morris on December 13, 2018

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    My last three appointments involved waiting more than 15 minutes.

    lashes

    By Bianca Aguirre on December 10, 2018

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    Tech was very personable and relaxing. Ladies up front were a huge help in checking me in/out. Overall, loved my lashes just wish I didnt have to lay down for a full 2 hours.

    Great Service

    By Nicole Plata on December 06, 2018

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    Always get great service from the girls in the front and Kelly always takes amazing care of my lashes

    Great Service

    By Nicole Plata on December 06, 2018

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    Always get great service from the girls in the front and Kelly always takes amazing care of my lashes

    Excellent

    By Elma Briscoe on December 05, 2018

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    Pleased with service

    AWFUL!!!!!

    By Norely Escalona on November 28, 2018

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    First of all the person who I had booked with was not the person I got. The whole experience of getting my eye lashes refilled was awful. Pretty sure the person that did my lashes smoked because I could smell cigarettes in her hands and she was shaking. She was all over my face and it was very uncomfortable, after she had finished one eye was more full than the other... through our the day a lot of the eyelashes fell out. On my pillow alone there were so many of them and it was very uncomfortable sleeping.

    Just my thoughts

    By Jackie Johnson on November 26, 2018

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    I've been to Amazing Lash approximately 3 times the first time I didn't know what to expect but the technician was very accommodating, she offered me a knee pillow and also a blanket and for some reason I thought that was standard....the second time, I went of course I got a different person and she did not offer anything of comfort and of course it was freezing in the building...:( I was soo uncomfortable! uuuggh!! My third visit was a little better, I asked for a blanket! I think it should be standard that a knee pillow and blanket are offered. I also feel like maybe Kleenex or some softer tissue should be offered to clean off the eyelash instead of the ridiculously HARD Brownpaper towels in the restroom!!

    Best time yet

    By Elaina Johnson on November 18, 2018

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    Literally Chyna did the best job I’ve ever seen, please give her a raise. My lashes look amazing.

    Katlyn is Amazing!!!

    By Jade Montano on November 16, 2018

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    Katlyn is so amazing at her job! She seriously makes my lashes look so full and gorgeous every time. She spaces them out perfectly and I have very little fall out or clumping. She also uses just the right amount of glue so my lashes feels so natural.

    Great as usual

    By Bubba Bashaw on November 15, 2018

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    Great service - habdsome lashes!

    Toni was awesome!

    By Inna Holmes on November 12, 2018

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    What a great experience!

    Excellent

    By Elma Briscoe on November 12, 2018

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    Great professional expertise in the services provided by ALL your staff

    Great Experience, Very helpful staff and I love my lashes!

    By Gina Fortunato on November 11, 2018

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    Great lashes! I have been looking for a place to get my lashes done - I love having them, and I am new to Austin by way of NYC. I had horrible experiences at two other studios in Texas. Amazing Lash was exactly what I was looking for- I love the 3D look and the sexy look. The staff was extremely helpful - from front desk, to my artist. I am loving my lashes.

    Detailed and careful!

    By Meredith Massey on November 08, 2018

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    I appreciate how delicately the stylist applied my first set of lash extensions. I was concerned that it would be uncomfortable or even painful, but it was quite relaxing. She was very detailed and did a lovely job.

    Volume Refill

    By Emily Steger on November 06, 2018

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    i love getting the volume refills with judith! she does an amazing job and doesn’t take too long. i’m usually out within 30-40 mins with amazing lashes!

    Handsom

    By Bubba Bashaw on November 03, 2018

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    Great job again! It is amazing how many women notice my eyes and want to talk to me. They always say how lucky men are to have awesome eyelashes and how unfair it is.

    A full set!!

    By Amber Benson on October 22, 2018

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    Back to normal with full lashes. Thankfully there was availability and Cayla was able to make me over!!

    Awesome!

    By Sonia Fair on October 21, 2018

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    Kristin is the best.

    Love love love my lashes

    By Jane Bui on October 20, 2018

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    Absolutely love my lashes, and I'm always excited to come in for an appt.

    Awesome!!

    By Bubba Bashaw on October 19, 2018

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    Terrific!

    My stylist is so sweet

    By Avanna Silva on October 13, 2018

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    I love my lashes every time

    AWESOME

    By Bubba Bashaw on October 08, 2018

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    Lashes look great! Just because I am a man does not mean that I want grey eyelashes. I get a compliment every day from women who are mad that mens' eyelashes look so great and they have to get lash extensions. No point it telling them ...

    Great results

    By Nicole Plata on October 03, 2018

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    This was my 1st time at the this location. All the girls were very helpful and friendly . Kelly did my refill and I absolutely love them . Very very pleased .

    Great results

    By Nicole Plata on October 03, 2018

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    This was my 1st time at the this location. All the girls were very helpful and friendly . Kelly did my refill and I absolutely love them . Very very pleased .

    First Timer

    By Sulinda McManus on October 02, 2018

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    This was my first time to have a set of lashes put on. Everyone at this studio was super helpful, and answered all my questions with great detail.

    Awsome

    By Scenia Tucker on October 02, 2018

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    Great

    Great

    By Michelle Touma on September 30, 2018

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    Cover and Move

    By Patrice Harris on September 30, 2018

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    Amazing Lash lives up to their name! Marshae was my technician and she delivered professional and confident service! After we completed my service, in which I had a new install of the gorgeous lashes, I noticed some of the inner lashes seemed a bit off. She took her time and attempted to fix, but when she wasn’t satisfied with the small correction she went and got a Senior who was willing and took her time and helped me and my technician achieve the “Amazing Lashes” I was looking for! That’s team work! I would recommend Marshae again, and again! I give her 10 stars, because she wouldn’t let me leave until I was happy and made sure I left with Amazing Lashes!!! Thank you!

    Tracy is great!

    By Amber Benson on September 28, 2018

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    Decided to switch my membership here and so glad I met Tracy! When calling to rebook the front desk was less than exceptional but hopefully other stylists do not reflect that.

    AWESOME

    By Bubba Bashaw on September 25, 2018

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    I am a man and went with a friend and got man-lashes. They look awesome! Today at lunch a girl said I had beautiful eyes - she was mad that men have great eyelashes and women have to get extensions. I let her think that ...

    Normally great, today not so much

    By Jessica Ortiz on September 25, 2018

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    The location has great customer service. Ladies at the front greet the customer as soon as we walk in and ask if we want to wash the lashes before seeing the stylist. It's become a common thing where their scheduling coordination isn't great. They call and call until they can get an appointment confirmed--only to try to reschedule you the day off. They usually try to accommodate but the calls back and forth can be avoided and would save us both time and efforts. I'm almost always satisfied with the work the stylist do. This last time I went for a fill was a bit different. The lash was glued to my lash but it was so far down part of it is on top of my eyelid making the lashes look unnatural. I wasn't happy and unfortunately did not have time to have that fixed. The stylist said that was normal...it was a first for me. I hope next time I go in this doesn't happen.

    Fabulous service!

    By Cynthia Washington on September 24, 2018

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    Today was AMAZING! The staff and stylist were friendly and attentive. My lashes looking AMAZING too. Thanks Emily!!

    Awesome

    By Bubba Bashaw on September 23, 2018

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    First time - experience was great - outcome awesome!

    Happy customer

    By Sonia Fair on September 21, 2018

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    Kristin is the best.

    Great service

    By Michelle Touma on September 21, 2018

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    Service

    By Bianca Aguirre on September 20, 2018

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    Hello, usually, I'm always impressed by the service at ALS. I had an appt for Saturday, August 8th at 9:30am for a full set. I received a call from the front desk at 9:00am the day of my appt. She stated the tech called out sick in which, I understood so rescheduled for a 12:30 appt instead. When I got there, I checked in as normal, followed by being sent to the back room. The tech mentioned, "You're here for a fill, correct." I replied, "no, full set." She then told me sorry, "I only have time for a fill," then communicated this to the front desk. The front desk lady came and told me someone could fix my lashes after. At that point, the tech and I agreed to do a fill and make it work. Nonetheless, love my lashes but not impressed with the service. Thank you!

    Expontential Improvement Over Last Refill

    By Elaina Johnson on September 20, 2018

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    Jordan did a great job today! When I had any concerns, she made me feel like those concerns were valid and what was causing problems with my lashes. At the end, I felt like some in the inner corner were stuck together and she fixed it with no problem. Painless, unlike when I saw Kaitlin and when I have seen her in the past. Jordan even warned me that some might pull when she was removing grown out lashes, but I didn't feel a thing. Please give her my thanks and appreciation about a great refill experience!

    Great Job!

    By Haley Grosenbacher on September 19, 2018

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    Just got my eyelashes done for the first time and I love them! The studio is very clean and the service was great. Definitely coming back!

    Exceptional Customer Service!

    By Nylee Quintero on September 18, 2018

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    I’ve been coming here for almost a year and I’ve never had a bad visit. The ladies here are classy and treat you like a queen!

    Chyna was AMAZING!

    By Greta Galbraith on September 10, 2018

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    I had the best experience with Chyna! I have been going to the Westlake location for forever, but now I will never schedule with anyone besides Chyna! She made my lashes the fullest and thickest they have ever been and was so sweet. Thank you!!!

    Fantastic!

    By Akisa Yokomizo on September 07, 2018

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    Wonderful!

    Great Service! Amazing Lashes!

    By Jennifer Batista on September 06, 2018

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    Not only is the customer service at the front desk is awesome the stylist is amazing Emily rocks she truly put the gorgeous in my gorgeous lashes.

    Great Service! Amazing Lashes!

    By Jennifer Batista on September 06, 2018

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    Not only is the customer service at the front desk is awesome the stylist is amazing Emily rocks she truly put the gorgeous in my gorgeous lashes.

    Lashes

    By Sermalia Price on September 05, 2018

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    The staff is very nice,and the studio is so relaxing. The lashes are the best.

    truly amazing

    By Josephine Martin on September 05, 2018

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    katlyn kills my lash game every single time. i feel so pretty. i would die for her and all the sweeties at the front desk.

    Great customer service and clean

    By Marrisa Rodriguez on September 01, 2018

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    I really love this location- Hancock center. It’s always clean and Julia has always been so friendly and professional. I get my lashes done with Claudia all the time. She’s my favorite. She’s fast, friendly, and always makes me laugh! She’s the best there.

    Always GREAT

    By Claire Rillera on August 24, 2018

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    Love love love my girl Katelyn’s work. I’m goin to continue to go for her !

    My sexy lashes

    By Trina Delagarza on August 24, 2018

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    Love getting my lashes done here! Angela always does an amazing job with me!!

    2nd fill

    By Cynthia Washington on August 21, 2018

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    I now know the importance of keeping the same stylist when getting services at this salon. I had to change my appointment time so, my original stylist wasn't available. I thought it would be fine to have another stylist and keep my appointment. However they gave me someone that was new. She was 40 minutes late and I didn't like the outcome of my lashes like I had the previous times. If I had been 40 minutes late and kept my original appointment; they would not have seen me, and still charged me! I really did not appreciate the service that I received yesterday.

    Love this location

    By Rachel Garcia on August 20, 2018

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    I live way closer to a lot of other locations but Kaitlynn is THE BEST! I've used many other stylists in the past and my lashes always last the longest when she does them. Staff is friendly and helpful and place is clean. Thumbs up!

    First Time Extensions

    By Eryn Northcutt on August 17, 2018

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    I am so happy with the way my lashes turned out!! Diana did a wonderful job and the staff was so patient with me considering I was the last appointment of the day on a Friday. So impressed and can't wait to go back!

    Thankful

    By Kelley Hancock on August 12, 2018

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    They have a really good team at the Hancock location. I was having trouble keeping my eyelashes on because my eye lashes produce so much oil so I thought this wasn’t gonna work for me. But Jordan worked with me and we found a solution and I love my eyelashes. I’m so appreciative.

    Emily

    By Jennifer Batista on August 10, 2018

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    Emily always takes her time and makes sure she does an excellent job!

    Honesty is the best policy!

    By Donna Samuel on August 09, 2018

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    After switching to this location for convenience, I have had various experiences. Some good, some bad. Two of my last three experiences weren't that great. For instance, I went in for a refill which took only 30 minutes when it usually takes between an hour to an hour and fifteen minutes. My lashes were also very bare when I came in for this refill. Awesome (so I thought)! I soon discovered that one volume lash extension was glued to 3-4 of my real lashes -- no wonder it only took her 30 minutes. This caused a huge gap in several places along my lash line, as each lash grows at a different pace depending on its lash cycle. When one of the 3-4 lashes grew faster and/or longer than the other 2-3, it pulled the rest of the 2-3 lashes out of my lash line. After that refill, I tried a different stylist who only applied lash extensions to HALF of my lash line on the right side. Because I only got 3/4 of the lash extensions, I felt I should have only paid 3/4 of the refill price. On the brighter side, my most recent experience was amazing! Emily made my lashes look so full and beautiful. She really took her time, and even told me about the lighter/healthier lash extension they offer. From now on, Emily or the manager (Julia) will be the only stylists I go to at this location. Besides the issues I have had with a few of the stylists' work at this location, the staff is always so friendly and accommodating. When you check-in for your appointment, they give you the opportunity to cleanse your lashes one last time before your refill with their foam cleanser since you will not be able to get your lashes wet for 24-48 hours after application. None of the other locations I have visited in the past do this. Kudos! Just for frame of reference, I have been getting lash extensions for nearly 3 years.

    This shop rocks

    By Liz Hawkins on August 07, 2018

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    Kaitlyn is the bomb.com, and there is always such friendly/helpful receptionists. I’ve been to two other locations and have always had issues. I’ve never once had any sort of inconvenience with this shop. I believe the managers name is Julia and she is so incredibly kind. I live down south but coming to this location is so worth it

    Great!!

    By Katharine Weaver on August 02, 2018

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    My technician was PHENOMINAL!! Best I have had in two years!

    Kristin is the best!

    By Jourdan Fiala on July 31, 2018

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    Kristin does my eyelashes and she’s the best! She’s like a long lost sister that I get to see every month! She’s fast but does a wonderful job, one minute you’re laying there relaxing, having a nice chat, sometimes not, and then the next thing you know you’re done and you look amazing! He front desk is friendly too!

    Mrs

    By Alta Alexander on July 31, 2018

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    The lash rep was fab! I would highly recommend her! Alta👍🏾

    Amazing

    By Cynthia Washington on July 30, 2018

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    I truly enjoyed my experience at the Hancock location in Austin, TX

    Great lashes

    By Jennifer Lumsden on July 29, 2018

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    Every one was friendly and professional. My tech did a great job. Thanks

    Kristen is the best

    By Brie Franco on July 29, 2018

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    I really go to Amazing Lash for the great prices and Kristen. She really is the best and I lOVE my lashes every time!

    Love them

    By Scenia Tucker on July 29, 2018

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    Tracy, Dis an Awsome job!!!!! I’m loving my lashes 😍

    Excellent service

    By Irene Rapier on July 24, 2018

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    I’ve been a member for just over a year and went to Hancock location for the first time on July1st & 2nd time this past Sunday. Both visits greeted by a very friendly/welcoming Front Desk representative, who also assisted in accommodating my last minute requests! Both visits were 2 different/recommended persons. Both listened to my concerns & request & both did an “Amazing” job!

    Time management

    By Sherry Parker on July 19, 2018

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    If my appt. is 11:30, I should be seen @ 11:30.

    Great experience every time!

    By Gina Lumampao on July 19, 2018

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    Love my stylist Jordan❤️She takes her time and does an awesome job.

    Excellent- great professional expertise and professionalism

    By Elma Briscoe on July 17, 2018

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    Madamacellemia is very welcoming and caring concern for the customer is greatly noticeable and appreciated by me as a customer. Judith is quite remarkable in all the work she did for me today - just lovely - my gorgeous style eyelashes. Thank you for such great employees

    First timer

    By Cynthia Washington on July 12, 2018

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    All the staff made my first experience so comforting.

    Jordan is the BEST!!!

    By Cassady Hart on July 11, 2018

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    Wonderful, friendly staff always quick to greet when clients arrive - the place is spotless and always on time! Love Jordan - she is quick and always does an amazing job! Would recommend her and this place to anyone!

    Kristen

    By Brie Franco on July 08, 2018

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    Kristen is the best. My lashes always look amazing after she does them. I get tons of compliments.

    Technical Associate

    By Carolyn Alvarez-Brown on July 07, 2018

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    Love my lashes!!!!

    Pleasant experience

    By Kelley Hancock on June 28, 2018

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    I just got my first set. The front desk assistants are very helpful and informative. My technician was Judith and she was really informative as well, I’m the type to ask a lot of questions and I appreciated her willingness to answer. Everybody there was really nice, the lobby was clean and cool and I even took advantage of the free Wi-Fi so that I could get some work done as I got there early before my appointment

    Great lashes

    By Kelley Niemann on June 28, 2018

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    Great place to get your lashes done

    Jordan and Austin Hancock Staff is Great!

    By Rachel Perry on June 28, 2018

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    I was in and out in 45 min for a refill. The staff is lovely and I enjoy my time there. Very professional and friendly.

    Lashes

    By Inna Holmes on June 27, 2018

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    Very comfortable and fast service Professional

    Claudia is great!

    By Jaime Schaetz on June 23, 2018

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    I just back from vacation and my lashes needed some TLC. Claudia has 3+ years experience and did an wonderful job!! I appreciated her attention to detail and being careful with my lashes, and gave me great tips for maintaining them. The front desk staff is always so nice and helpful too!

    Hancock amazing lash experience

    By Crystal Crosson on June 23, 2018

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    Very satisfied

    By Kimberly Harris on June 22, 2018

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    I love my lashes and I just had my 3rd visit with Jordan. I am very happy with Amazing Lash and my lash tech Jordan.

    Nice

    By Priscilla Cover on June 16, 2018

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    Everyone was super nice. They made me feel like I got crap service In dallas where it felt like my eyelids were taped together shut and the lady rushed (did full set in less than an hour but it was ok because my eyes burned) she was a bit ghetto and unprofessional ANYWAY this location made up for that. Lady was nice and listened to me talk a lot.....

    Emily is amazing!

    By Trenadee Entrichel on June 12, 2018

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    I love the environment of Hancock location! The other girls might great as well but I only let Emily touch my lashes she's amazing and so detailed!

    Very professional and relaxing experience!

    By Kristen Lehrmann on June 11, 2018

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    I’ve been to several ALS locations, this was one of the best experiences I’ve had in a long time!

    A new Google review was added.

    By Erica Mellon on June 10, 2018

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    Fabuloud

    By Carolyn Alvarez-Brown on June 09, 2018

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    I have been to amazing lashes three times and each time they have accommodated me they have explained what they are doing and they are always very courteous and professional.

    Wake up and go!

    By Cassady Hart on June 07, 2018

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    LOVE having lashes to be able to wake up and go - I wake up, take my toddler to school and go straight to work! Jordan is amazing and my real eyelashes are still strong - love the staff too! Attentive, sweet and professional

    First time

    By Kat Urbanovika on June 07, 2018

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    Fabulous place great and fast service loved my lashes

    First time

    By Kat Urbanovika on June 07, 2018

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    Fabulous place great and fast service loved my lashes

    Feeling Fantastic!

    By Casey Rangel on June 07, 2018

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    Kaitlyn did such a wonderful job! Not only do my lashes look beautiful but she was quick and gentle. In the past I have had problems with the adhesive causing major irritation in my eyes. Kaitlyn was so awesome! My eyelashes look beyond amazing & no irritation! Thank you Kaitlyn! Outstanding!

    Always Amazing

    By Nylee Quintero on June 06, 2018

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    The Hancock location not only has the best lash technician but their customer is impeccable! Love going here, always leave happy.

    Over charged

    By Michelle Reavis on June 05, 2018

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    When I booked the appointment I told them about the 10 off I found on Fb. I then reminded them the day of the visit. I was still charged the full price. I was contacted on Sunday and I told them about the over charge. I was told I would have a manager call me on Monday! It’s Tuesday and I have not received a call ?

    My favorite studio

    By Kimberly Mulka on June 05, 2018

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    I'm always impressed with the helpfulness and professionalism at this location. Kristen is my lash stylist and I make sure to schedule every appointment with her because the results are fantastic. I usually don't need a fill for four weeks because she does such a great job of applying the product. I recommend this salon to all of my friends, you can't beat the value.

    Love everything bout you guys

    By Claire Rillera on June 04, 2018

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    Love the service love my lashes! I’m ready to conquer the busy work days ahead

    Refill

    By Lorena Thomas on June 01, 2018

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    The tech is wonderful very caring and concerned. Love the atmosphere

    Lash appointment

    By Kimberly Harris on May 31, 2018

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    I am very satisfied with my lashes and my lash tech Jordan. I love the atmosphere and everything about the place. I’m very satisfied.

    1st time for lashes!

    By Melinda Carroll on May 31, 2018

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    The entire staff was great and Nicole was fantastic!

    Love my lashes!!

    By Brandey Taylor on May 29, 2018

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    Emily did an amazing job! It was my first time getting a full set and i love my lashes! Emily helped me pick out the length and I’m so happy with her suggestions!

    Bring back Brownish Black Lashes

    By Peggy Mahy on May 29, 2018

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    Not everyone looks natural with black only lashes. Being I am very fair skin and blonde/blue eyes it eould be great to have dark brown lashes. Hear our call..Bring Back Brown !!!

    Always awesome

    By Laura Espinosa on May 27, 2018

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    Always treated great! Stylist do a great job too!

    Fabulous

    By Marisa Reeves on May 26, 2018

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    Always a superb experience! The customer service is always on point.

    Awesome

    By Scenia Tucker on May 25, 2018

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    Great Experience

    By Morgan Weaver on May 18, 2018

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    The staff at ALS Hancock was so kind. I was a little concerned about going to a chain to get my lashes done, but this studio was beautiful and clean and everyone was professional. This was my first time ever getting lash extensions and everyone at the studio was helpful and enthusiastic. Julia was incredibly patient answering all of my questions and did a fantastic job with my lashes. I love them and will be coming back over and over again.

    Wow! I am...

    By Emily A. on May 15, 2018

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    Wow! I am ~amazed~ I've been a member here for over a year now & my lashes have never looked better. Cayla gave me a fresh new set & totally rocked it. I will be going to her every time! Highly recommend!

    VERY PLEASED!!

    By Jackie Mcdonald on May 14, 2018

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    After researching MANY options to get my lashes... my gut told me to go with this salon. My lashes look great, and I take care of them (important!) So far... I plan on returning for my fills!! Thanks Katlin for your talents???

    Good Vibes

    By Roxanne Hodges on May 12, 2018

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    Every time I visit the Hancock location Claudia does a fantastic job and all the staff here is so friendly and personable!! Thank you

    Came here for...

    By Esther S. on May 10, 2018

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    Came here for the introductory offer of $79.99 for your first full set! I didn't have great expectations because of the price, but it was definitely worth every penny. Consultation is short but simple, my aesthetician immediately had a grasp of what I wanted and executed it beautifully. It took a total of 2 hours to complete, but come early for paperwork. Sooo happy with the outcome (I wanted natural) and signed up for the membership (57.99/month) which includes one refill (typically 79.99) and discounted products.

    Julia and her...

    By Kasie Rae Herrmann on May 07, 2018

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    Julia and her staff are so wonderful, and talented !

    Great service

    By Laura Espinosa on May 07, 2018

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    Everyone makes sure you’re 100% satisfied! Love this location!

    Love ❤️ these lashes

    By Cindy Luna on May 07, 2018

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    I thought the service is very professional. My technician did an amazing job. My husband loves them too. I’m so so surprised he noticed and couldn’t stop looking at me. I am very satisfied!

    Great service and staff

    By Beverly Silas on May 06, 2018

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    I am always pleased with the service and professionalism of the staff at Amazing Lash. I frequently receive compliments on my lashes and I never forget to give credit where it is due.

    Truly Amazing!

    By Elaina Johnson on May 03, 2018

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    Getting my lashes done at Amazing Lash is one of the best decisions I've ever made regarding my personal appearance. The stylists work with you to help you figure exactly what look you're going for and are truly able to deliver on that. The women are kind and helpful, and they truly want you to be satisfied with your experience.

    Judith = Life

    By Lauren Booth on May 01, 2018

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    Judith is seriously amazing. She pays very close attention to detail, has a warm demeanor and is excellent at what she does. I've been super happy with her & my experience at this Amazing Lash Studio!

    I have been...

    By Collyn Robison on April 25, 2018

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    I have been going here for about 4 months now and love it. The eyelashes are super comfortable, look great and have great prices. The customer service is great and the staff is super friendly! I would recommend!

    I cannot say...

    By Roxanne Hodges on April 25, 2018

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    I cannot say enough great things about the staff at this location they are so amazing!! My lashes are everything!! I recently got a fill with the 6D volume lashes and Claudia made them look gorgeous!! Thank you

    This place is...

    By Bailey M. on April 25, 2018

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    This place is simply amazing. I always receive the best service and hospitality. I look forward to every appointment as it is a time to relax and enjoy myself while get my lashes done!! I highly recommend this location. I have never had any problems and I will continue to get my lashes done there!

    I have been...

    By Collyn R. on April 25, 2018

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    I have been coming here for about 4 months now and love It. The eyelashes are super comfortable, look great and last a long time! The prices are reasonable and the customer service is great! Super friendly staff!

    My amazing experience with Kristen R @ Hancock location

    By Cassandra Vieta on April 23, 2018

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    Kristen is an awesome lash aesthetician. She is very thorough, explains everything she is going to do before she does it. She takes pride in her work and knows customers are paying their hard earned money at this location and she gives you 200% every time you go. I appreciate her hard work, ethics and professionalism. I can't say enough about how awesome my experiences have been with her and I most definitely recommend her to anyone. signed Cassandra V

    Perfect

    By Mary Sephus on April 20, 2018

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    Amazing staff! I love my lashes

    Happy

    By Marisa Salinas on April 19, 2018

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    Love my lashes. I am ready to be flirty thank u for helping me

    Amazing staff!!

    By Michelle Bitoni on April 18, 2018

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    My experience here at the Handcock location is ALWAYS fantastic! The shop is always clean and neat. The staff is always warm and welcoming. About six months ago I moved about an hours drive away from the shop. I tried finding another location close to my new house. I found two. Unfortunately, every time I called each of these locations to try and come in, they either never pick up the phone, are fully booked for the week or have never called me back after leaving messages to set something up. I considered closing my account all together. Today I finally had a day off and I gave them a call to just see if they could take me last minute. Not only could they but the young woman on the phone was so nice and respectful. Once i showed up there were about three ladies behind the counter and they y’all said hello to me. Just wow! My lash tech Jordan did a FANTASTIC JOB on my lashes! I left feeling like a million bucks! I won’t be canceling my account and just because they have always been good to me I will be making the hour drive to come see them.

    I'm writing this...

    By Marisa S. on April 18, 2018

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    I'm writing this review bc this kind of customer service should not go unnoticed. I love my perfect butterfly lashes, and I appreciate the kindness of the staff and everyone in this environments. Amazing lash is the best place

    Excellent Service

    By Beverly Silas on April 16, 2018

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    I am very pleased with the extensions and the quality of application. I recommend Amazing Lash without reservation.

    A new Facebook...

    By Zoë Elizabeth Keselik on April 14, 2018

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    A new Facebook review was posted to your Facebook Page.

    Glad I took the plunge!

    By Emily Simonek on April 08, 2018

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    Jordan is amazing. Staff is always helpful and friendly.

    Amazing!

    By Janae Sparks on April 06, 2018

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    The ladies are always super nice and professional! I've gotten my lashes done by the same technician both times and I love them!

    Hancock Review

    By Erica Gammill on April 04, 2018

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    Judith is the best!! So are the front desk staff. Awesome job!

    Always Exceptional Service

    By Kisha Williams on March 31, 2018

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    I have greatly enjoyed the service/customers service that has been provided by the entire staff. Every time I come into the studio to get fills everyone is so nice and professional. My lash tech Kaitlin is very sweet and professional and does a fabulous job on my lashes. I'm so happy that I chose Hancock Center Amazing Lash Studio they're the best.

    great service

    By Sonia Fair on March 31, 2018

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    Kristen is awesome.

    Good customer service

    By Marisa Salinas on March 31, 2018

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    Not only do I love my lashes, but the customer service is great. Phone calls to remind me when I'm due for a refill, and a call back when they missed my call. I truly appreciate their business.

    First of all...

    By Marisa Reeves on March 31, 2018

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    First of all I'd like to say that the customer service is on point here! Katlyn Kapcoe is one of the most excellent lash technicians I've ever known. She's super sweet ,and will give you exactly what you want! Prices are fantastic for the quality, and time that you receive. Check this place out if you want gorgeous lashes that last for weeks!

    These lashes are everything!!

    By Roxanne Hodges on March 31, 2018

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    I went in today to see Claudia for a refill... I decided to try the 6D for volume and I’m in love ? thank ya’ll for making every visit a great experience.

    Fabulous Lashes

    By Marisa Reeves on March 30, 2018

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    What a fabulous location! Amazing staff, and attentive technicians. Affordable pricing is just the cherry on top! -Marisa

    Book w Caitlyn...

    By Ryan Danielle on March 28, 2018

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    Book w Caitlyn she does beyond a wonderful job �

    Very nice and...

    By Ryan D. on March 27, 2018

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    Very nice and professional staff, Caitlyn does a great job.  Always getting compliments

    I'm new to...

    By Stephanie C. on March 20, 2018

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    I'm new to Austin and have been having a hard time finding someone I trust. The facility here is clean and professional and they always give me courtesy calls :) I get my lashes done by Judith and I request for her each time !

    Love Love Love

    By Lady Kakes on March 17, 2018

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    From the moment I made an appointment over the phone to walking out after my finished appointment I was treated like royalty

    Great service!!

    By Roxanne Hodges on March 17, 2018

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    From the moment I made an appointment over the phone to walking out after my finished appointment I was treated like royalty

    First time getting...

    By Roxanne H. on March 17, 2018

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    First time getting full set of lashes and definitely glad I chose this spot!!! Staff is so friendly and golden  attitudes!!!! Love my lashes

    I found this...

    By Jennifer D. on March 11, 2018

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    I found this gem of a location, almost two months ago. My first full set was the introductory pricing, with Judith, She did an amazing job ! & I received a mini fill from Nicole, lashes looked great! & then the trauma, I went to the Lakeline location since it was closer to me (read my review for their location)   Went back to Hancock with Kaitlyn yesterday and my lashes y'all, I can't even describe them, they look so good. I trust everyone at this location and y'all should too. Zoey is so understanding of everything that happened at the other location, she's working with me on resolving those issues. The ladies at this location all provide top notch customer service. -for background info. I live in Georgetown, this location is over 35 min from me and I'm willing to go out of my way for their great service.

    I can't express...

    By Roksi R. on March 10, 2018

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    I can't express how much I love this studio. I first visited during their grand opening. It was great timing for an event I had. I thought I would just go once but the entire studio takes such good care of my lashes. I recommend Jordan. Her main goal is lash health and getting the most of each set! Julia and the ladies at the front desk are also amazing. I recommend becoming a member, it is worth it.

    Love this place

    By Kysha Alphonse-Davis on March 09, 2018

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    My lashes are always amazing

    Katlyn is the...

    By Harlea H. on March 09, 2018

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    Katlyn is the BEST!! She always makes my lashes perfect and beautiful!!! Can always count on her for my lashes!!!

    Loving the Lashospitality !

    By Cindy Zelaya on March 03, 2018

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    I had such a great experience! My stylist took her time with my barely there lashes. She was very understanding of what I wanted and needed ! The girls that greeted me were very friendly as well! Even offered me to clean my face and eye area since I wouldn’t be able to the next 48 hours. Very thoughtful gesture.

    I have never...

    By Cherry M. on January 27, 2018

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    I have never gotten my eyelashes done, so I wasn't sure what to expect. I've seen great reviews of all Amazing Lash Studios throughout Austin, so I was excited to see one close to me. The minute I walked in, I was greeted warmly by the girls at the front. They checked me in, helped me with my paperwork, and went over the pricing and different styles they offer. They had me wash up my eyes and eyelashes before I went in the back. Jordan was my stylist. She was very nice and helpful. I told her that I wanted something that didn't overwhelm my face and she recommended the length that I should get. She was very detailed and gentle. I was very comfortable as she was attaching my lashes. When she was done and I was able to look in the mirror, I was absolutely ecstatic with the final result! My lashes are GORGEOUS! They're making me feel so confident! I definitely purchased a few more items from the store that help with the upkeep of my new lashes and booked an appointment for my refill. Thank you, everyone, for being so nice and hyping me up! I'll see y'all lovely ladies in 3 weeks!

    I enjoyed myself...

    By Jade Shanti on January 23, 2018

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    I enjoyed myself both times I've gone here. So relaxing all the ladies are sweet and welcoming. Not to mention I look and feel bad af every time I leave.

    Alize is your...

    By Leilah V. on January 22, 2018

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    Alize is your girl if you want natural looking gorgeous lashes! I was hesitant about leaving my stylist in south austin when I got married and moved but I'm obsessed with Alize's Work. She's phenomenal and a total natural!!!

    I came in...

    By Krystal Nichole on January 21, 2018

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    I came in for the first time and Judith did an AMAZING job on my lashes� She made me comfortable and the entire experience was a breeze. The front staff was polite as abc tool her time explaining the process with me. Everyday I get compliments and have even referred someone. I wake up and look like I’m ready for a photo shoot! This is the best place to go and you can’t beat the special offer either!

    A new Facebook...

    By Anna Felicita Castillo on January 12, 2018

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    A new Facebook review was posted to your Facebook Page.

    Love how close...

    By Marrisa R. on January 04, 2018

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    Love how close this location is to my work and home. Booking is easy online or with a quick phone call. Inside is always clean and fresh. I would specifically recommend Claudia, she's very fast and detailed. My lashes seem to last longer and also look fuller when I book with her. She's super sweet and asks if there is anything I'd like to see different with my lashes. Also, if you ever have questions Julia is the one to help! She's great at helping with products, questions about my membership package, and booking details.

    I needed to...

    By Jaime Schaetz on December 30, 2017

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    I needed to have my lashes done last minute and amazing lash Hancock saved me! The staff was really accommodating and friendly, especially Elyssa at the front. Jordan was my lash artist and she really took her time listening to the look I was going for and did an amazing job. I would recommend her to anyone! I actually ended up getting a membership because I was so impressed. Looking forward to my next appointment!

    I got mine...

    By Suzy In on December 30, 2017

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    I got mine done by Jordan and I love them! The staff members were also very friendly

    This place is...

    By Celena De La Cruz on December 30, 2017

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    This place is amazing! I would highly recommend this place very professional and friendly. The girls are Awesome! Especially Claudia Wilson! She's Fantastic she's fast and on point! Everytime I get my refill I feel like a new me! Make sure if your a new member you request her cause she's awesome!

    AMAZING!!!!! I was...

    By Ave G. on December 28, 2017

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    AMAZING!!!!! I was always against eyelash extensions because i felt like they would be too heavy on my eyes and fall off easy but after my consultation with Erika I couldnt have been more ready, she did such a fantastic job i literally get compliments everywhere we go, I am so happy with how they turned out and plan on getting my next fill, she is the best!!!!! Go see Erika!

    Jordan is a...

    By Jennifer Walters on December 24, 2017

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    Jordan is a perfectionist and it shows every visit. She has taught me how to care for my lashes so they last longer, it’s like a relaxing spa visit every time I am there. I do one thing to spoil myself and lashes are it, and Jordan is my go-to every time.