Terms and Conditions

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Terms and Conditions

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PLEASE ARRIVE ON TIME!
Arriving on time, or 5 minutes before your appointment, ensures that you don’t miss a single minute of your service. We can’t keep others waiting for their appointments, just as you wouldn’t like to be kept waiting.

24-HOUR BOOKING AND CANCELLATION POLICY
We thank you for your consideration of our 24-hour cancellation policy. Our booking policy doesn’t only protect our business but also affects our affordability and ensures fair treatment to all our clients. Please book carefully. No-shows and last-minute cancellations means that other clients cannot book into that time slot and it wastes the time and expertise of our highly trained professional therapists. We understand that sometimes bookings need to be changed, so you will be allowed to change your booking as long as you give us 24 hours notice.

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Services we Offer

  • Balayage
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  • Services
Terms and Conditions

Address

2166 Northlake Parkway Atlanta, GA 30084, Atlanta, GA 30084

Email : john@balayage.com

Phone : 770-491-0800

BUSINESS HOURS

  • Mon:  9 am to 7 pm
Tues:  9 am to 7 pm
Wed:  9 am to 7 pm
Thurs:  9 am to 7 pm
Fri:  9 am to 6 pm
Sat:   8 am  to 4 pm
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    Cancellation Policy:

    Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 24 hours notice.

    Our Policy: (starting January 2021)

    Any cancellation or reschedule made less than 24hrs will result in a cancellation fee. The amount of the fee will be equal to 50% of the reserved services.  

    If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.

    We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.

    In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.