The ladies at the front desk were very help
By Lorraine L on February 22, 2020
The ladies at the front desk were very helpful and Kelly, the lash technician was incredible. She did such a great job, I can't say enough. It was so relaxing, she had such a light touch, I feel asleep.
I love my stylist and am always happy with
By Anonymous on February 17, 2020
I love my stylist and am always happy with the service she provides me. The girls at the front desk are also pleasant. The only complaint I have is that I'd like for the restrooms to be kept supplied with hand soap and paper towels.
Amazing!! Everybody there is super nice and
By Edith P on February 15, 2020
Amazing!! Everybody there is super nice and helpful. I love Sherene she always does an amazing job.
Thank you for taking me in, after hearing t
By Joan K on February 11, 2020
Thank you for taking me in, after hearing the Chino studio closed without notice.
My master gal Lyn is absolutely amazing!!!
By Karen M on February 09, 2020
My master gal Lyn is absolutely amazing!!! Lyn has been handling my lash needs for close to two years. Every get together (appointment) is a wonderful experience. I leave with the most gorgeous lashes and have spent the last hour having wonderful conversations, it is down right therapeutic :). If you looking for great lashes and an amazing woman to chat with, Lyn is your gal.
I came to this location for a lash refill a
By Ashley C on February 03, 2020
I came to this location for a lash refill and WOW I had a really great experience! From the first phone call to going home, all the girls who helped me were professional, kind and honest. They were not pushy at all. I already made another appointment and I'm really looking forward to it!Lexy, who did my lashes, was extremely sweet. She asked me what I had in mind before we started my appointment. I can be particular about my lashes: I like my lashes to look natural but still noticeable. She was very gentle throughout the whole appointment and made sure I was happy with them at the end. My lashes look really great! Fluffy, wispy, and not too much. If you're going to this location, I would highly recommend that you book your appointment with her.I signed up for the membership which includes 2 lash refills a month. This is $129.99 a month. I like my lashes more natural, so I don't need any upgrades. However, I toss and turn a lot when I sleep so I need refills more often than once a month. Considering that each refill comes out to about $65, this option is super cost effective for me!
It was very terrible
By Sogol M on January 22, 2020
It was very terrible
Excellent customer service!
By Anonymous on November 30, 2019
Excellent customer service!
Love love Lynn!!! Sweet person and so profe
By Chi D on November 20, 2019
Love love Lynn!!! Sweet person and so professional:)
Es muy buena su atención
By Yadira O on November 16, 2019
Es muy buena su atención
Lyn is the best lash rep Im loving it Tha
By Lilia C on November 15, 2019
Lyn is the best lash rep Im loving it Thank you for making me beautiful Amazing Lash
Most painful and worst eyelash experience I
By Melissa R on November 13, 2019
Most painful and worst eyelash experience Ive had but got me in same day
The staff are all very friendly and the ser
By Amber R on October 28, 2019
The staff are all very friendly and the service is great! All of the stylists I have had were very professional and did a great job with my lashes.
I went to this location for about a year un
By Jilllian C on October 20, 2019
I went to this location for about a year until I had to take a break because I had a baby. I just went back, 9 months later and got a full set. My favorite stylist still works there. Kelly does an amazing job! She is very detailed and they always last. The girls at the front are very sweet and always helpful. I drive 40 minutes to go to this location. There are closer salons but Amazing Lash off Barranca is the BEST!
By Anonymous on October 18, 2019
I loved it. Finally after almost three year
By Anonymous on October 15, 2019
I loved it. Finally after almost three years of your service and listening to non sense complain of my lash growing too fast, having infection and not being able to open my eyes in the morning because of burning, or forcing me to come every wee, I got the best eyelash stylist. I highly suggest you to train Them well and not to complain about the service they are getting pay to give as well.
Love my lashes. Really dislike the service,
By Susie R on October 11, 2019
Love my lashes. Really dislike the service, it was an in and out experience they didnt ask if I liked them or needed anything else.
Loved how my lashes turned out. Lala took h
By ROCIO Z on October 05, 2019
Loved how my lashes turned out. Lala took her time with me and made me feel comfortable when I was anxious because it was my first time! Only been 24 hrs but really considering getting a membership since I loved it so much!
This is the only place I will get my eyelas
By Megan C on September 26, 2019
This is the only place I will get my eyelashes done, the staff is very friendly and kind, they are knowledgeable about all the procedures and the products they sell. They try to make you feel as relaxed as possible when you go. And my eyelashes always look beautiful!
The staff is very kind and knowledgeable, i
By Megan C on September 16, 2019
The staff is very kind and knowledgeable, it is very easy to schedule an appointment with them anytime I need to.
I hate leaving negative reviews but unfortu
By Amanda M on August 17, 2019
I hate leaving negative reviews but unfortunately my experience here was not good. I wanted to try a new lash place as the one I'm currently going to only has volume lashes and I like mine to look natural. I arrive for my 11AM appointment. I get inside the room and my first issue was that they ran out of the eye pads. So, she used tape instead which was very unpleasant. In fact, at one point, my lash artist seemed to get my hair stuck in the tape dispenser (my eyes were closed so I'm not entirely sure what it was). She actually did not apologize for that but did apologize for not having eye pads. Anyway, I went for a new full set so removal was necessary. She said to ensure that I keep my eyes closed during the process, which I did. Unfortunately, she taped not only the bottom of my eyes but also the top portion which resulted in my eyes opening every single time she removed a lash. This caused the chemical to get inside my eyes and burn immensely. At one point she even asked me, "is it burning you?" ... I'm pretty sure my extremely watery eyes gave it away. At this point, I'm just ready to finish and leave. After ripping the tape off underneath and on top of my eyes, I look in the mirror. Honestly, it wasn't too bad. The classic left me a little underwhelmed but it wasn't terrible. I honestly just wanted to leave. I go to the front desk just semi pleased with my experience and tip my lash artist and walk out. When I get to my car, I look in the mirror again and I'm very disappointed. To pay $100 for a new set of lashes when it looked like I barely had any on was so disappointing (but I did ask for classic so that may have been my mistake). Fast forward 15 min as I made my way to Khols to return an item. I return the item, get in my car and look at my lashes again. They looked terrible! They were wonky and some of them were so sideways they were poking the inside of my eye. I didn't want to go back to the same place because the lack of eye pads but unfortunately another location said you had to go back to the original location the work was done. Found that a bit ridiculous as I didn't feel like having my eyelids ripped off but ok. So finally I call back to ask to have someone fix them. They tell me to come back at 3pm since eye pads arrive at 2pm that day. It was barely 1pm. I had to drive around and find things to do for 2 hours (I do not live in Irvine). By 2:30 my lashes looked so wonky, it was worse than what I had on before. But it was fine since I was getting them fixed. 3pm came around and I showed up to get my lashes fixed. I waited more than 10 minutes for someone to take me back to fix my lashes which was kind of irritating since I had already waited 2+ hours for a senior lash specialist. The lash artist who attempted to fix my lashes was an absolute sweetheart. Way better than my first technician. Unfortunately, after an hour of trying to fix my lashes though, they looked worse. I had maybe 3-4 lashes so obnoxiously long, they reached the bottom part of my eyebrows. It almost looked like someone had glued daddy long leg spider legs to my eyes. I'm not exaggerating that either (I have pictures). At this point I am completely fried. I wasted an entire afternoon (my only day off work) and after tipping the second lash artist (I always tip no matter what) I went to my car and seriously laughed for a good 5 minutes. I spent $115 for the worst set of lashes I have ever seen. Unfortunately I wish I had read other online reviews before giving this place a chance because it seems like most of the negative reviews are not over exaggerated. I will never come back to this establishment which is so unfortunate. I will continue to look for a lash place I really like.
Lexy and the staff was amazing! They treate
By Yvonne W on August 02, 2019
Lexy and the staff was amazing! They treated me with the upmost respect. They explained all the upkeep, products and procedures effectively and efficiently.
It was my first time ever doing lash extens
By Jessica C on July 31, 2019
It was my first time ever doing lash extensions. And it was amazing. I had Tiffany and she was awesome. She was able to answer all my questions. She told me what will happen and what to expect. So that helped me a lot
Love crossroads Amazing lash. Summer is aw
By Judy S on July 21, 2019
Love crossroads Amazing lash. Summer is awesome at the desk and Chelsea does a perfect job on my lashes every time
By Anonymous on June 27, 2019
I have been coming here for couple years no
By Mary C on June 02, 2019
I have been coming here for couple years now... and I love Lynn!!! I was going to stop doing my lashes and just let them grow out but I love Lynn and the way she makes them so full yet look so natural... I get lots of compliments!!!! Lynn is a very professional stylist- she is the reason i still go ... and I live an hour away... If you want beautiful natural long lasting lashes..come see Lynn! She's a Rockstar in my book!!!
I love my lashes because when I get up in t
By Sara S on May 22, 2019
I love my lashes because when I get up in the morning I feel super pretty and beautiful
I havve tried out different locations and t
By Anonymous on May 16, 2019
I havve tried out different locations and they all seem to disappoint me. It is too pricey for a look that they cannot achieve. I will be going back to Lucys Lashes in Orange.
Did not receive the style I wanted. Did not
By Jennyfer O on May 15, 2019
Did not receive the style I wanted. Did not feel as if i was listened too. I wanted a very natural look but instead got a full volume look.
Staff were really refreshing. This time the
By Elida T on April 21, 2019
Staff were really refreshing. This time they were super accommodating a busy schedule with great customer service and made sure to call me proactively. Not sure who that receptionist was...4pm April 20. Crossroads Irvine. Amazing. And Yvonne Best beautician you have. Incredibly fast intelligent professional competent and customer forward. Stellar.
My lash technician was Justine and I just w
By Laura C on April 12, 2019
My lash technician was Justine and I just want to say that she did an amazing job. She was thorough and really took the time at the end to completely dry my lashes. This is hugely important for me because I have had bad sensitivities in the past, and the fact that she dried my lashes really well I feel helped a lot. And also my lashes look amazing! :) definitely looking forward to continuing my membership. The girls at the front desk were super sweet and attentive too - thank you!
Couldn't be more pleased with the results.
By Kristen S on April 02, 2019
Couldn't be more pleased with the results. Lily did an amazing job. It's been very difficult for me since I have very short lashes. I am one of those that has had to take breaks, use serums to strengthen my lashes and help them be full. Length is not an option for me. Years ago when ALS opened, I had Lily, she left for a bit, then I went to someone else, she left after a couple years, now I have Lily again. Here is a list of the qualities Lily poses that are crucial for your lash artist to have and Lily has these. She MUST listen to what your trials and tribulations have been! YOU must listen to what she recommends is POSSIBLE for your lashes! She must also be kind, and check for understanding while you explain what you want. Lily does this. I have gone to another franchise before and in comparing the two, the Barranca location HANDS down is way better managed, more comfortable ambiance.Some feedback, I think the girls would look more professional in not so tight athletic style outfits that show skin and slippers and Summer is very attentive, but the other young lady, could use some more training on paying more attention to the client and being more confident. Perhaps she is new. She is nice though.
Loved how Lexi left my lashes
By Jazmin G on March 12, 2019
Loved how Lexi left my lashes
Rhonda is amazing! Knowledgable, works fast
By Anonymous on February 11, 2019
Rhonda is amazing! Knowledgable, works fast, helpful and personable.
I was very satisfied with my eyelashes She
By Atousa M on February 01, 2019
I was very satisfied with my eyelashes She listened to what I wanted and did a very professional job
Tried the 6D lashes and although they are l
By Jessica W on January 29, 2019
Tried the 6D lashes and although they are lovely, one eye has the "sexy" style where the end lashes flare out and are a bit longer, the other eye does not. I was in a rush when I left so I didnt notice until I got home. It looks ridiculous. It looks like she ran out of the longer lashes so used shorter lashes on the ends of only one eye. Very disappointing.
The Irvine Crossroads Amazing Lash is aweso
By Judy S on January 12, 2019
The Irvine Crossroads Amazing Lash is awesome. Summer is the best behind the reception desk and my number 1 girl is Chelsea.
Love, love, love my lashes! Sumer at the fr
By Laurie Z on December 28, 2018
Love, love, love my lashes! Sumer at the front desk is amazing!
I love my lashes!!!
By Nicole F on December 25, 2018
I love my lashes!!!
Love this studio, very professional plenty
By Cinthia I on December 24, 2018
Love this studio, very professional plenty of parking.
Holy crap, this location was THE BEST. My h
By Apollonia J on December 07, 2018
Holy crap, this location was THE BEST. My home location is Los Olivos and I canceled my membership because they didnt have good service and their stylists always pulled out my eyelashes. I came to the Crossroads location and they were AWESOME! I literally fell asleep on the table which has never happened before, they were SO FRIENDLY TO ME, they had snacks and I wish they had been my home location. 10/10 would recommend girlfriend.
Love my lashes and the technician is very d
By Karen S on December 06, 2018
Love my lashes and the technician is very detailed and takes her time. I have sensitive eyes and these lashes do not I make my eyes itch! Love all the products to help clean and maintain my lashes.
When I got my lashes first time it was so m
By Hena A on November 28, 2018
When I got my lashes first time it was so much fuller. But when I went in for refill yesterday, it looked like I walked out with almost same thing as I came in. The stylist said I lost my own lashes because putting on extentions can do that.
Ivy was amazing !! She gets 5 golden stars.
By Maria R on November 19, 2018
Ivy was amazing !! She gets 5 golden stars. I absolutely loved my lashes and she took her time to do an amazing job. Highly recommend her work.
My favorite place to get lashes done. They
By Claudia A on November 09, 2018
My favorite place to get lashes done. They can always get you in in a timely manner. Their stylists are all professional and do a great job. Thanks
By Rose G on November 08, 2018
Chelsea is the best! She's been my go-to st
By Dustine M on November 08, 2018
Chelsea is the best! She's been my go-to stylist for the past 2 years. She's so sweet and the whole process is so relaxing.
My stylist Sydney was so nice and patient w
By Jennifer W on November 02, 2018
My stylist Sydney was so nice and patient with me as this was my first time. She listened to what I wanted and gave me even thicker lashes than I expected and I love them! Cant wait to go back to her again!
This has nothing to do with the actual plac
By Jeanette R on November 01, 2018
This has nothing to do with the actual place, but the technician that applied my lashes. My tech was a little frazzled and all over the place dropping things as she was doing my lashes, she said it was not her normal room I get it but she left twice getting different things. She did apologize about being all over the place but I went in for a refill and that took more than expected I asked her for a natural look and the out come was okay. But as a couple day went my lashes were bothering me I do not rub or touch my lashes some already fell off and look clumpy and it is just Thursday and i got them done on Monday.
Great costumer service and very relaxing at
By Miryam R on October 28, 2018
Great costumer service and very relaxing atmosphere
I go every 2-3 weeks depending on what my s
By Mary C on October 25, 2018
I go every 2-3 weeks depending on what my schedule allows. My master stylist is Lynn...she is the best!!!! She is very light handed, always gives me what i want... her schedule is always booked so you need to book with her 2-3 months out. I have been coming here for 2 years now and if Lynn ever leaves I don't know what I would do! Staff here has always been friendly and accommodating to me. I have tried other studios but Lynn is hands down the best I have ever come across. I live 50 miles away but its well worth the trip. I get compliments all the time on my lashes.
This is the second time I go get my lashes
By Lizeth S on October 24, 2018
This is the second time I go get my lashes done here at Crossroads and this time around my experience was good but my lashes weren't as great as the first time one side is Fuller than the other overall my lashes feel really flimsy would i go back yes but with a different Tech.
I have been going to Amazing Lash Studio fo
By Deven A on October 21, 2018
I have been going to Amazing Lash Studio for almost two years now and I am never disappointed. I ALWAYS see Ayumi and book months in advance for fear of not being able to get an appointment with her. She takes pride in her work and is very professional. I have very sensitive eyes, but she is able to provide excellent service without causing any eye irritation problems. Ayumi is a Rockstar!
My lashes stay in for more then three weeks
By Anonymous on October 21, 2018
My lashes stay in for more then three weeks and the quality and friendly. Orientation was be on excellent.The most important was the timing . Just less then an hour . Carina is the best .
Awesome Services! Lynn is the best ... I ab
By Zaria B on October 02, 2018
Awesome Services! Lynn is the best ... I absolutely love my membership for 5 yrs....
I had a great experience! Everyone was supe
By Heather P on September 28, 2018
I had a great experience! Everyone was super friendly and helpful. My stylist did a fantastic job. The only concern I have is that my right eye hurts, and is very red.
The ladies were amazing! Ayumi was my tech
By Brie M on September 22, 2018
The ladies were amazing! Ayumi was my tech and was so friendly and professional. My lashes look marvelous! The shirt brunette at the desk helped me as soon as I stepped foot into the studio and helped me choose the perfect style. Visited all the way from Philly and they were well worth it!
By RUBY G on September 21, 2018
Summer is amazingly helpful!
By Amanda M on September 16, 2018
Summer is amazingly helpful!
By Rahaf R on September 06, 2018
My lash technician, Andrea, was beyond exce
By Talisa L on August 17, 2018
My lash technician, Andrea, was beyond exceptional. Her touch was feathery. Her bedside manner was comforting. The facility was clean and the staff was knowledgeable and friendly. I would recommend their services.
In love with my lashes! Courtney did a grea
By Anonymous on August 10, 2018
In love with my lashes! Courtney did a great job and was very patient and listened to all my concerns. She was very accommodating and my lashes came out perfect. I will def be returning to her!
Amazing amazing amazing! 100% recommend thi
By Anonymous on July 30, 2018
Amazing amazing amazing! 100% recommend this location. In love with this place.
I had an amazing experience with the Crossr
By Lakesha K on July 14, 2018
I had an amazing experience with the Crossroads location from the moment I walked in the door. The front counter staff was polite and welcoming and go me checked in very quickly. My stylist, COURTNEY, went above and beyond to repair the work from my original install from another ALS location. She was patient and explained her process thoroughly. The transitioned my style from cute to natural and I LOVE them. Thank you for making my experience enjoyable.
I always get complement with my eyelashes f
By Lilia C on May 28, 2018
I always get complement with my eyelashes from my friends. They do an excellent jobThank you for making my eyelashes looking like they are my own lashes.
By Anonymous on May 25, 2018
The service and the stylist were excellent,
By Edith M on May 23, 2018
The service and the stylist were excellent, but lately the quality of the product lashes & glue changed I think they very cheap. Maybe about a year ago my lashes last 3 weeks and now only 1 week. For the price that I’m paying I better canceling my membership.I am very dissatisfied because I got a full set for $100 I don’t think is worth it.
So happy with my lashes, done by Brianna!
By Anonymous on May 19, 2018
So happy with my lashes, done by Brianna!
By Hana S on May 18, 2018
I love Lynn and her job! The studio is supe
By Poliana R on May 12, 2018
I love Lynn and her job! The studio is super duper clean and makes me feel comfortable. Love the staff and the valuable service.
Lizzie was awesome! I’ve been to 3 differ
By Daisy R on May 05, 2018
Lizzie was awesome! I’ve been to 3 different eyelash places and this one was by far the best. My eyelashes look amazing
Hello my lashes turned out great and I appr
By Jordin T on April 28, 2018
Hello my lashes turned out great and I appreciated being able to take advantage of the customer appreciation promotion is was such a pleasant surprise. With that being said I know that you guys require your employees to play a certain kind of music when doing the eyelashes and when I was there, I had I to listen to an hour straight of skreaching birds. It gave me so much anxiety and made me very anxious. My stylist was apologetic about it, and not her fault at all but maybe some relaxing music would be better than birds screaming at you. Made the experience very unpleasant. Outside of that lashes looks awesome!
Lily was amazing. She was fast (only took a
By Hope C on April 18, 2018
Lily was amazing. She was fast (only took about an hour and I had expected it to take two). The room was very tranquil and soft, I fell asleep occasionally. I love how my lashes look!
Lynn is one of the BEST SENIOR STYLIST ther
By Zaria B on April 04, 2018
Lynn is one of the BEST SENIOR STYLIST there at Amazing Lash studio! My eyebrows are awesome, last 4 weeks until next refill... Also, Lynn has been my stylist for over 2+ years!!!!
Always a pleasure. My lashes look great and
By Becky A on March 17, 2018
Always a pleasure. My lashes look great and I always get compliments. My technician Ayumi is so skilled and efficient and I enjoy each and every appointment. Thank you!
Love my lashes. So natural looking. Service
By Monica C on March 10, 2018
Love my lashes. So natural looking. Service was great! Thank you
I can't say enough good things about this p
By Michelle B on March 02, 2018
I can't say enough good things about this product!! I have had lashes before by supposedly a very high end lash place in Newport Beach. They would start falling out a couple days later. It's been over 2 weeks and I think only 1 has fell off. It's simply amazing!! I am so happy!! I would HIGHLY HIGHLY recommend you guys!! The girls at the front are so sweet and the girl who did my lashes, Brie, was so quick and awesome. Again...I could go on and on. If you are looking for the best bang for your buck, look no further.
By Eren L on February 27, 2018
Elizabeth did a great job!
By Anonymous on February 10, 2018
Elizabeth did a great job!
They are very thorough in their work and ve
By Deshonia P on January 13, 2018
They are very thorough in their work and very adamant about making sure you love your lashes and matching you with a lash expert that fits your needs! Thank you !
I love this place. They do a wonderful job
By Tracy M on January 03, 2018
I love this place. They do a wonderful job on my lashes and the front desk people are great. Customer for life!
The facility is clean, staff is friendly, a
By Rebecca F on December 24, 2017
The facility is clean, staff is friendly, and my lashes look great!
My eyes burned a little after standing up a
By Angela M on December 16, 2017
My eyes burned a little after standing up after putting on a full set of lashes. The stylist should have dried my lashes more before having me stand up.
My lashes looked better last time then this
By Natalie B on November 28, 2017
My lashes looked better last time then this time. Make sure you get the right person with experience to put them on.
When i first walked in, i was rudely direct
By Anonymous on November 26, 2017
When i first walked in, i was rudely directed to have a seat by the girl at the front desk with a headband. She is always loud, rude and the main reason i don't like coming here. No greetings or " i will be right with you except from her partner who was a lot more polite. I got my lashes done with Ayumi who did a great job.
Maggie did my lashes and she did an
By Leigh H on November 17, 2017
Maggie did my lashes and she did an
Gracie, the receptionist was so wonderful!
By Enydd G on November 11, 2017
Gracie, the receptionist was so wonderful! Kind, personable, and very helpful. Rochelle did such a wonderful job! I am very happy with her professionalism. The shop was very clean, we'll kept. Thank you for a great experience.
Courtney is the best she gets my lashes don
By Julia M on November 09, 2017
Courtney is the best she gets my lashes done in 1hr! Perfectly looking !!! There is no comparison!
I feel amazing with them and it’s a total
By Natalia G on November 04, 2017
I feel amazing with them and it’s a total new look for me!
I saw the master stylist this time Shi was
By Jackie D on November 04, 2017
I saw the master stylist this time Shi was really good and with 10 years of experience. I’ve only had 1 lash fall in 2 days. She’s very thorough .
Valerie was efficient & very knowledgeable.
By Lena B on October 28, 2017
Valerie was efficient & very knowledgeable. Thank you Valerie for everything
Rachelle is awesome she is the reason why I
By Delfina F on October 27, 2017
Rachelle is awesome she is the reason why I return. I love my eyelashes
I enjoy the quality of work done and the lo
By Anonymous on October 23, 2017
I enjoy the quality of work done and the look of my lashes. Front office staff were friendly and helpful with questions. Kelly did my lashes, she was very kind. She explained what was going on through the process as well as what I might expect during and after wards. She made me feel at ease and comfortable.
Since I been using amazing eyelashes I feel
By Anonymous on October 19, 2017
Since I been using amazing eyelashes I feel more confident about my self because I don’t need to use a lot of makeup.Friendly ladies good customer service.
Lynn gave me full lashes that look very nat
By Anonymous on October 19, 2017
Lynn gave me full lashes that look very natural and long. She has many years of experience and that is exactly what I wanted. I did lose quite a bit of lashes within 1 week, not sure if this is just me and my eyes or a common thing.
Lynn is the best I always get so many compl
By DOE C on October 18, 2017
Lynn is the best I always get so many compliments. and they last!
My experience with Rachelle is awesome she
By Delfina F on October 16, 2017
My experience with Rachelle is awesome she is the reason why I keep returning. I love my eyelashes saves me so much time in the morning
This was my first time ever getting lashes
By Holly W on October 08, 2017
This was my first time ever getting lashes so I was a bit nervous, but the girl that did mine was so sweet. She made me feel very comfortable and was so accommodating. From beginning to end I was treated well. On top of the service I loved my lashes. They’re beautiful, totally worth the money. Overall I loved my experience and most importantly my lashes. I will definitely be going back.
The welcome into the studio was poor. James
By Anonymous on October 02, 2017
The welcome into the studio was poor. James one of the front desk associates was rude and unenthusiastic.
Chealsea is great! She always does a wonde
By Holly F on September 09, 2017
Chealsea is great! She always does a wonderful job on my lashes and is gentle in her work.
Awesome place...great staff...helpful...kno
By Vernelle B on August 26, 2017
Awesome place...great staff...helpful...knowledgeable...friendly. You won't be disappointed.
Comfortable, friendly and beautiful results
By Maryellen M on August 22, 2017
Comfortable, friendly and beautiful results. Very pleased with results.
Ariel at the Amazing Lash Studio-Crossroads
By Diana M on August 20, 2017
Ariel at the Amazing Lash Studio-Crossroads Center is absolutely fabulous. I have had the lashes she applied for one week now and they are still perfect. I have had lashes by others in the past and they just don't stay, but these do! If you want to be treated like you're a valuable customer, you won't be disappointed with Ariel. Her skills and professionalism are the best in the business. Please just tell her, Diana from EWC sent you!
AMAZING! The ladies at the from desk are so
By Diana M on August 12, 2017
AMAZING! The ladies at the from desk are sop sweet and personable as well as the ultimate professionals. I was treated like royalty. My lash specialist is the sweetest most wonderful, fast, and kind professional I could have been matched with. I most definitely will tell everyone I know about the wonderful service and work I received. Don't be a fool and go elsewhere. This studio ROCKSK!!!
A Very Good Experience. Everyone was Very
By Sheri V on July 31, 2017
A Very Good Experience. Everyone was Very Friendly and helpful and answered all my questions. Wasn't planning on doing my lashes that day, just wanted to inquire, but I'm really glad I did! Rondha did a Great job on my lashes and help me chose the right ones for me. Definetely going back for more! Thank you everyone for my New Great Lashes - been wanting to do this for a long time!
The girls at the reception area were very n
By Elizabeth L on July 20, 2017
The girls at the reception area were very nice. My lash artist Rhonda was very nice and patient. We went over the look I wanted and she explained everything very easily for me to understand. She's amazing
I had a lovely experience being a lash mode
By Cathy M on July 08, 2017
I had a lovely experience being a lash model for Lauren at the Irvine location at crossroads. She was very sweet and gentle. I loved the store atmosphere as it was clean and fresh. Will definitely be coming back!
Chelsea is awesome!!!
By Suzanne Y on July 01, 2017
Chelsea is awesome!!!
When I walked in I was greeted as usual and
By Renata D on June 27, 2017
When I walked in I was greeted as usual and I told the girl at the front desk that I had an appointment at 2 and gave her my name and all that jazz. I then proceeded to sit down after being checked in and after I sat down the girl told me my appointment was at 220 when I knew for a fact it was at 2 but I didn't really care about waiting 20 minutes not a big deal. As I was waiting at least 5 girls came in and out and by this time it was 245. I was not told anything by girls at the front desk like when my stylist was coming or what's holding her up or anything I was completely ignored. Everyone that walked in and out was offered water and not once was I offered water. After waiting for almost 50 minutes my stylist Amy finally came out. She looked at my ticket and just kinda waved me in not s hi or anything. She sort of apologized said the lady came in late and had s lot of lashes so she couldn't just stop. We got into the room and I told her what I wanted and the lengths of what i normally get were on the ticket and she just looked at it and nodded. I laid down and the whole entire time she was rushing. She kept messing up and getting lashes all over my face. She was pulling on my actual lashes which hurt and she kept gluing my lashes together. By the end I got up and looked at my lashes and they were shorter then normal and not full at all. at this point I was over it and just wanted to get out of there. I paid and told them that I wasn't very happy and they said sorry and as I walked out I looked at my clock and it only took her an hour and 15 minutes to do my lashes... it normally takes close to 2 hours. It would be different if it were quality work but it wasn't. I'm not sure how other stylists are but I wouldn't recommend amy or this studio.
I was very pleased with how my lashes turne
By Iman S on June 23, 2017
I was very pleased with how my lashes turned out. This place has amazing customer service! Thank you once again. :D
I just my lashes done yesterday and they ar
By Bria B on June 19, 2017
I just my lashes done yesterday and they are falling out
I don't know if Elizabeth was having a bad
By Anonymous on June 07, 2017
I don't know if Elizabeth was having a bad day but she was not informative and seemed to be aggravated with my questions and when I asked to see her work when the first lash was complete. I asked for a natural look with a little sexy. I came out looking like Snuffleupagus from Sesame Street. This was not the "natural" look I was going for. The lashes appears completely faux and like I'm a street walker. She did not listen to what I asked for. I had her show me mink which were of course the obvious choice for me. To add insult to injury the girl that walked me back and Liz got into about the glue and how they were out! Overall bad experience. People have off days and not that the lashes look bad just not a good look on me. If you are looking for a look that does not look heavily doused in black mascara do not get the synthetic lashes. It looks like a nighttime party hooker- look- even in the day time.
Maria is a doll. Had great recommendations,
By Danielle J D on May 31, 2017
Maria is a doll. Had great recommendations, was gentle and very professional. In love with my lashes. Thank you!
I've had mixed results each time I visit. R
By Jahan P on May 09, 2017
I've had mixed results each time I visit. Recently my appt was booked with Lynn and she did an amazing job! I'm super happy with my lashes. She recommended that at my next appt, I do a new full set. I've been coming here for months and nobody has ever suggested that, maybe that's why I've been so-so about my lashes? The thing I don't agree with is the $30 (?) removal fee before placing a new set. I completely agree with charging that if the client is removing them and not placing new lashes. But removing an old set should be part replacing them. When I get my gel nails done, they don't charge me to remove the old gel. I don't agree with this fee.
Rude front desk just hang up on, kept talki
By Jackie D on May 05, 2017
Rude front desk just hang up on, kept talking, not listening, listening, and just kept going. What kind of ppl do u guys hire there??
I appreciated that they accomodated me last
By Celine M on May 01, 2017
I appreciated that they accomodated me last minute since I was late 15 minutes. Although I was very unsatisfied with how the payment of everything worked.First of all, I'm usually a member from Tustin MarketPlace but they were so booked the next week, I ended up scheduling one for the Crossroads at my convenience. Sunday (4/30) I had been charged for 59.99 as my usual membership fee. I assumed this was going to be used when I came in. At my time of payment, James (one of the stylist) was selling me on a promotion regarding this gift card. At the moment, I was very very confused. He kept mentioning it would help me save money because I was going to pay approximately $90 dollars just for a refill... I was so confused at this point that my mind was cluttered with why do I owe this much if I had already been billed my monthly amount? Should I put this gift card to use? OR better yet, I don't know why I was being sold this promo in the first place. So I was charged $100. Then charged again $30 because James forgot to bill my tip for my amazing stylist Brie. I didn't mind because that's ultimately why I was satisfied with my lashes. So I ended up paying the $100 still not knowing what I even paid for because James was very confusing on how he explained it which literally made it seem like I'd be stupid if I didn't take the promotion and I'd save all of this money. Ultimately though, I just feel like I was wrongly sold on something I pretty much didn't even need. Like, I said no the first time around but then shortly after he kept insisting I'd be saving this and that amount. On my way home, I called Crossroads again so they can explain to me again why I needed that $100 "gift card" sold to me. James was still very vague and I was even more confused on what he tried to explain to me over the phone. Then at the same time I'm still trying to process what's happening, he's still trying to sell me on other products I don't need at the moment. I JUST WANT A BETTER EXPLANATION ON WHY I HAVE TO PAY EXTRA FOR MY INCONVENIENCE??BEFORE THIS, I WAS ALREADY wrongfully taken out of the schedule from the marketplace because a last minute stylist had to go to urgent care. Which I totally understood. I would've stuck to The Marketplace if that situation didn't happen if I had known I'd be fooled at the Crossroads. Overall, I just want to thank Ariana from The Marketplace for taking the time to figure out what had happened to be over at the Crossroads. She was very understanding and was going to contact the manager on Monday, which is today - TO SEE what they can do about this situation.All in all, I thought I can just go to the Crossroads to get a refill that I had already paid for in my monthly membership agreement. It just turned into a complete disaster. I normally don't comment regarding negative reviews, usually positive, but this is seriously dealing with my financial losses just for someone to sell me something to make commission out of seems like. I demand a refund of some sort.You can even take a look at my bill in my profile. MY NAME IS CELINE MANALOTO, MEMBER FROM TUSTIN MARKETPLACE.
LYNN IS THE BEST!!!! SHE MAKES MY LASHES PE
By Mary C on April 27, 2017
LYNN IS THE BEST!!!! SHE MAKES MY LASHES PERFECT! ...SHE IS QUICK AND TIMELY WITH A STEADY HAND... LOVE HER!
Ingrid is my favorite, always quick and doe
By Ashley G on April 26, 2017
Ingrid is my favorite, always quick and does a fantastic job. Thanks Ingrid! - Ashkey George
I like this studio. I have had some great l
By Christie V on April 21, 2017
I like this studio. I have had some great lashes and some that half fell off the next day! The front staff changes but they are alway sweet and friendly.
Had a 9am appt and my stylist greeted me ab
By Ellisa A on April 21, 2017
Had a 9am appt and my stylist greeted me about 30 minutes late apologizing that she had to drop off her daughter at school & ran late. I'm a single mom so I told her i totally understand but what I didn't understand was why the front desk never told me she was running late & just let me wait. I also didn't ask them because I wanted to see if they would say anything at all. My stylist Amy was awesome. She did a full set in an hour and they look amazing. I would definitely see her again but I'm not sure about Amazing Lashes. They had me sign up on a membership but there are too many hidden fees. I had a $59 credit because of the monthly membership which they told me was good for a fill & they said I would only pay the difference if I get a full set. I needed a full set so they charged me $44. I asked the front desk how much a full set was & she said $89, then I asked her how much credit I received towards my full set & she said $59. Then I asked her how I ended up with $44 instead of $30. All she could tell me was that there was a fee and that it was a corporate thing. Really am not happy with the answer or the service by the front desk. I love my stylist but will cancel my membership.
Amazing Lash, thank you all
By Parinaz A on April 20, 2017
Amazing Lash, thank you all
Ayumi is very good at what she does...great
By Anonymous on April 15, 2017
Ayumi is very good at what she does...great technician!!! I would recommend ONLY Ayumi at the Crossroad Center.
kathy did an awesome job! love my lashes!!!
By Anonymous on April 13, 2017
kathy did an awesome job! love my lashes!!!
I've been going to Amazing Lash Studio for
By Anonymous on April 13, 2017
I've been going to Amazing Lash Studio for almost a year, on their "auto" program. I've had many technicians (?) and some are better than others, and they seem to come and go. For me, I like my lashes to look "amazing!" and I usually have a fill in-between. That brings the total monthly cost to about $150 give-or-take. It's expensive, but it really helps brighten my aging eyes and droopy eyelids, so I think it's worth it. They're never pushy, and they follow up to help me remember appointments. Overall, I've been very pleased.
Terrible! I just moved to the area. I'm us
By Anonymous on March 26, 2017
Terrible! I just moved to the area. I'm used to going to a quality salon where they apply one extension to one lash at a time. I was told I was getting the best lash technician they had. She was horrible. She clumped the lashes together, used WAY too much glue (my eyes have never burned like that before) and the lashes look terrible, curving every which way. She to all of 15 minutes to apply them. They over charged for the cheap job they did. And the lashes look fake and terrible. Now I have to go someplace to have these removed and quality ones put on. Ladies, if you want quality work, this is NOT the place!
Relaxing and I love my lashes. Rachelle is
By Anonymous on March 19, 2017
Relaxing and I love my lashes. Rachelle is the BEST
I have been going to this studio for over a
By Anonymous on March 16, 2017
I have been going to this studio for over a year and really enjoy having the lashes. People were always telling me I looked tired and I don't get that comment now. It's great to get up, go out and look good even without make-up.
This lash studio really is AMAZING! Upon wa
By Jaclynn C on February 22, 2017
This lash studio really is AMAZING! Upon walk-in, I was greeted by the friendly staff and was pleased with the overall simplicity of my 1st lash consultation & service. The studio has a cute chic style and was very clean. I am definitely pleased with how gorgeous my lashes look. Now that I'm a member, I'll be back at the studio next month. My lash lady, Tiffany, is very kind, caring, professional, and my forever GO TO woman. The application was painless! HIGHLY RECOMMENDED!
A rainy-stormy day , my appointment withLiz
By Parinaz A on February 18, 2017
A rainy-stormy day , my appointment withLiz was established weeks ago, so I drove there, she did a Exellent- Profetional job as always, and I got a email same time about Amazing Lash gave me $20.00 gift
Arielle is my girl! I've never had a bad ex
By Liziel C on February 17, 2017
Arielle is my girl! I've never had a bad experience with her and I always leave with fabulous lashes. The entire staff is very friendly and professional. They do a wonderful job keeping the place clean and chic. I would highly recommend going to this location to get your lashes done! Ask for Arielle.
I have already recommended this studio and
By Nicole P on February 17, 2017
I have already recommended this studio and Elizabeth to 3 of my friends and I just got my lashes done yesterday. I have received so many compliments and I absolutely love my lashes. The service in general was great and the whole staff was willing to help and answer questions. Elizabeth did my lashes and she is super friendly and very articulate, which I love. She took her time to make my lashes look perfect. I'm so glad I found this place.
I had my lashes done yesterday and at first
By Anonymous on February 14, 2017
I had my lashes done yesterday and at first liked them. However, when I got home I realized they are way too long for my preference. I got the natural set but they are so long that they are touching my eye brows. They are also all the same length and look like i just have a fake lash strip across my eye.
Courtney did a FABULOUS, WONDERFUL, PHENOME
By Kyla K on February 13, 2017
Courtney did a FABULOUS, WONDERFUL, PHENOMENAL job on my daughter's lashes for winter formal!!!!!!!!!! We selected the gorgeous set and my jaw fell open as soon as my daughter walked out from the hallway. It's been a little over a week and they are STILL HOLDING strong and beautiful and I am sooooooooo very, very, happy with Courtney's level of expertise and professionalism!!!! My daughter has gone to her before for other sets AND she also fixed her lashes when we brought her in for the very FIRST time and thoses lashes fell apart after only THREE DAYS. I hope that Crossroads Amazing Lash realizes and appreciates the level of expertise that Courtney brings to the every client. She is AMAZING. THANK YOU, COURTNEY!!!!!!!!!!! THANK YOU!!!!!!!!!!!!
I am an expert with eyelash extensions beca
By Jennifer C on February 12, 2017
I am an expert with eyelash extensions because I have had them for many years. I have gone to many people that had good reviews but turned out to not be very good. So my point is that I am REALLY picky. After my old lash girl moved out of state I tried a number of people before I found Maggie. She is the absolute very best of the best! You will not be disappointed!
I had the worst experience here. I had bee
By Hadieh N on February 08, 2017
I had the worst experience here. I had been getting my lashes done for 6 months and had to get a refill probably every week or week and a half. My very last session that I had to go to because they needed a 30 day notice was the worst, I woke up the next morning and my eye was shut and would not open. I called the studio letting them know and they said they would comp my removal. Which they should obviously do but comp by entire full set as well. I called to speak with the manager and he refused to speak with me each time I would call. When I finally did get ahold of him he was so rude and unprofessional, he did not apologize once or care that I had gotten a reaction and had a health matter. He seemed like he was sarcastic in his tone and said that I would be issued a refund but had to come in to get my removal. He never emailed me or gave me any confirmation of my refund and I had to keep calling to get an answer which he never answered the phone or was available, when he finally called me back he said I had been calling everyday for him. He was so rude and I cannot believe he would be a manger of any kind for any company. The staff here has always been very sweet but their manager definitely needs more training on how to deal with customers and their concerns. I will not be coming back here, or referring this place to anyone any longer.
After wanting to try this for sometime, I w
By Susan W on February 05, 2017
After wanting to try this for sometime, I was delighted to get my new lashes!
Very knowledgable, customer service oriente
By Silvia K on January 30, 2017
Very knowledgable, customer service oriented. Listening to customer needs, trying to make customer happy.
It was relaxing and I love the eye lashes.
By Anonymous on January 16, 2017
It was relaxing and I love the eye lashes. Rachelle does awesome. I will go back to the Irvine shop.
Trina at the Irvine location is phenomenal!
By Maili A on January 06, 2017
Trina at the Irvine location is phenomenal! I am always so happy with how my lashes turn out :)
My appointment went perfectly, as have all
By Debby O on January 04, 2017
My appointment went perfectly, as have all of my appointments with Amazing Lash Studio-Crossroads!! David, Eric and Alexis are amazingly warm and welcoming when you come into the studio, making you feel comfortable and right at home while you check in and until you are collected in the reception area by your technician. I worked with a new person yesterday named Chelsea, who was fantastic! She has a great, light touch while working, and discussed options of lashes that would work to compliment the look I was going for. After she'd finished the application, she took the time to discuss with me products that would help me enhance and retain not only the lashes, but also my own natural lashes. It was wonderful! I cannot recommend this studio an all of its team highly enough!!
I love my lashes!! I chose to go with natur
By Toby S on December 31, 2016
I love my lashes!! I chose to go with natural, and it's perfect. I was referred to Lynn and she was great. She told me what she thought would be best for my eyes, the initial process for full set is long, and Lynn explained everything as she was doing it. The staff was great and explained the aftercare. Their membership is free so the monthly fills are reduced if you join. My friend over how I looked and already scheduled an appointment
By far the best experience, no joke! From t
By Samantha F on December 30, 2016
By far the best experience, no joke! From the moment I walked in the front desk gals and gentleman were so welcoming and caring. My overall experience was fantastic and really recommend others to this amazing studio. I already can't wait to go back in three weeks. My stylish was so awesome and welcoming, made me feel comfortable. It's the next morning with these and I still look good! I definitely signed up for the membership because I'll be back! See you in three weeks! :)
I recently wrote a yelp review on my previo
By Emily A. B on December 29, 2016
I recently wrote a yelp review on my previous experiences at this Amazing Lash Studio location. Not only were my experiences poor here but the way the staff has handled my negative review is more than unprofessional. I got a call about an hour after I posted my Yelp review and the manager asked if they could pay me to take my review down. I was shocked and said this was far from my intention and honestly never even crossed my mind. If this wasn't enough, I got a reply from the studio on my review stating that I had the wrong location and provided me with their phone number. This was not the wrong location and the number they provided me was the one that called me and left me a voicemail. I am blown away by the resilience of this location to skew their reviews in order to seem like they provide a better service. Normally, I go to the Fort Worth location on West 7th and the staff is professional and extremely friendly.
They always do an amazing job. Love it.
By Amy B on December 23, 2016
They always do an amazing job. Love it.
I am very please with Amazing Lash studio
By Parinaz A on December 22, 2016
I am very please with Amazing Lash studio
My experience was great I was comfortable a
By Marleny A on December 22, 2016
My experience was great I was comfortable and they did an amazing job. They did exactly as I requested. I'm glad I'm a member!
I absolutely love my lashes. I put them on
By Michelle H on December 22, 2016
I absolutely love my lashes. I put them on for a vacation last June. It's now December and I just can't take them off. It saves me so much time in the morning not having to put on mascara. My stylist is Ayumi and she is by far the best. I have referred many friends and family. My only complaint iis the expense. It is very expensive. I fill my lashes every 3 weeks and it's over $50 plus a tip. Keep that in mind.
Seriously I never leave reviews, but you gu
By Diane K on December 21, 2016
Seriously I never leave reviews, but you guys did AWESOME. I am definitely coming back. Was really scared my eyelashes would look totally fake and feel uncomfortable, but they make the biggest difference and I can't feel them at all! Really professional and positive experience within the studio as well.
I have been there several times. Today I ha
By Taline D on December 19, 2016
I have been there several times. Today I had the pleasure of seeing Ingrid. She is a gem. Professional. A true asset to this business. She is born with it and make the process very smooth. Loved her. I will go back just for her. This young lady will make it big one day because she knows what it's like to provide customer service and care. Great person. Ingrid. You rock.
I love my new eyelashes. I am hooked. They
By Kelli P on December 16, 2016
I love my new eyelashes. I am hooked. They look and feel so beautiful. Imagine never having to put on mascara again. Wake up looking amazing. The staff is friendly the lash technicians are courteous and knowledgeable. The lashes take about an hour to put on so they make you comfortable with a blanket or a pillow it's a very nice experience. And you look ready for anything 100% of the time. I recommend highly
Started using Amazing Lash almost four mont
By Parinaz A on December 15, 2016
Started using Amazing Lash almost four months ago, and I am so happy with Liz, she is very profetional, so I am saving lots of money for stopping to use mascara and cleaning prouducts for my lashes, thank you so much all of the friendly team
Average customer service. Eyelash tech was
By Angelia S on December 13, 2016
Average customer service. Eyelash tech was average. My eyelash extensions have been falling out since day one and I've been following all the instructions given to me for how to care for them. The tech glued a small section of my bottom lashes to the extensions and that was excruciating. She even asked me if I wanted to try to separate them myself. The amount of extensions are uneven, my right eye has less extensions compared to the left. Lastly, when it was time to pay, my debit and credit card were both declined at the registers and I knew that wasn't right. I walked over to target and purchased an item to get cash back and my cards worked fine. Overall, I'm very unhappy with the outcome and will not return.
Chelsea made my experience a wonderful one!
By Virginia A on December 12, 2016
Chelsea made my experience a wonderful one!Very profesional and salon is very nice,Staff are very helpful and informative.More than what I expected.
OMG,,,,, its super duper duper duper fabulo
By Ellie R on December 11, 2016
OMG,,,,, its super duper duper duper fabulous ❤️️
i loved the lashes but i wish she would've
By Anonymous on December 10, 2016
i loved the lashes but i wish she would've done them a little fuller i had explained to her that i had a party this weekend and i wanted it to look like i had falsies on
Rude and impatient
By Anonymous on December 09, 2016
Rude and impatient
My experience with the technician, Ayumi,
By Anonymous on December 09, 2016
My experience with the technician, Ayumi, was perfect. She's knowledgeable, gentle and professional. IMO, the 2 ladies at the reception area are not knowledgeable in any aspect of the business. I received an email on a promotion and neither ladies had no idea about the promo or when it expires. Would never trust their opinion on products.
I have had lash extensions for about 4 year
By Jennifer C on December 08, 2016
I have had lash extensions for about 4 years and have been to many different people. It is very hard to find someone that is good and that doesn't damage your real lashes. I have been so happy since I found Maggie. She is very experienced and does an excellent job. I recently asked about making a small change for a more dramatic look and she understood exactly what I was looking for. I will not go to anyone else!
Loved this location and loved Gigi. She too
By Anonymous on April 24, 2016
Loved this location and loved Gigi. She took her time to make sure everything was done right. She was knowledgeable and we discussed everything upfront unlike a lot of other sessions I have experienced.
Every time I come and see Ricki I have an a
By Alexis R on April 17, 2016
Every time I come and see Ricki I have an amazing experience. I doubt I'll ever see another tech again, my lashes never fall off with her. I always get the best compliments. And she's such a sweet person.
My stylist, Xylina, does an excellent job o
By Chris D on April 16, 2016
My stylist, Xylina, does an excellent job of taking care of my lashes. She is very professional and knowledgeable. I feel so comfortable and relaxed when I'm having my lashes refilled. I would, and have, recommended Xylina and the Amazing Lash Studio to my friends.
I had a great experience from start to fini
By Tawni N on April 07, 2016
I had a great experience from start to finish. The front staff was so warm and welcoming when I arrived. I got situated in a nice room with with all the right pillows for comfort and support (important for laying still for at least an hour :o)) She took a lot of time and really payed attention to detail and beautified my lashes perfectly! They look so good and you can not tell where any of them are attached. I love them! They are full, soft and just open up my eyes. I'm definitely a new regular now.
My technician was super relaxed and shared
By Lynda V on April 06, 2016
My technician was super relaxed and shared good information on how to improve my eyelash growth and prolong my lash extensions . She had very steady hands and I felt no eye irritation from glue . I appreciated being in good hands with Xylina
The technician was very informative in re
By Anonymous on April 06, 2016
The technician was very informative in regard to how to maintain lashes. The experience was relaxing and my eyes never were irritated from the glue . I really appreciated the sales people too, who informed me on best products to buy to maintain healthy lashes. I normally don't like contracts but I do appreciate the discount offered to regular customers.
I love my lashes! Gigi is a great esthetic
By Lani C on March 31, 2016
I love my lashes! Gigi is a great esthetician who makes my lashes look great!
They were very thorough. The lashes looked
By Anonymous on March 27, 2016
They were very thorough. The lashes looked so beautiful. Everyone thinks they are my own lashes.
I have always been very satisfied with my s
By Debra R on March 25, 2016
I have always been very satisfied with my service
Maggie is my go to girl! She has been doi
By Gina A on March 24, 2016
Maggie is my go to girl! She has been doing my lashes for nearly a year now
As usual Lynn has done a fantastic job!! I
By Vernelle B on March 24, 2016
As usual Lynn has done a fantastic job!! I love my lashes and the staff are all fabulous! Thank you
Awesome job very kind and a great atmospher
By Pamela F on March 24, 2016
Awesome job very kind and a great atmosphere to relax in for a couple hours! Also I love that it looks like I'm ready at all times! No makeup needed and I'm on my way! Super happy see you in a couple weeks! Thanks
This review is for the front staff/non-exis
By Anonymous on March 24, 2016
This review is for the front staff/non-existent management. The girls seemed clueless and dismissive. Anytime I questioned my account I was thrown attitude. Their "membership" program is vague and when I need to "freeze" my account to let my natural lashes have a break, they tell you it will be "frozen" for 3 months - meaning you will not be billed for 3 months. This is not the case, they still bill you and when you ask them about it, they blame you the customer for unfreezing it... Hmm. Interesting. Why would someone freeze their account only to unfreeze it and have the payments still be processed? Made no sense to me... They lie and process your payments regardless. Anytime there was issue, they'd say "oh, I can't do anything for you I have to tell my manager". The manager that never calls to follow-up and the same "manager" that never does anything to rectify the issue. To this day, I don't think they even have a manager, just a greedy owner that has hired young inexperienced people that lack much needed customer service skills. If they can correct their front desk manners and "membership system" this place would be great, because their lash techs are amazing at what they do. It's the management and the front desk staff that needs major improvements.
Tech was really fast - the whole set was ap
By TJ K on March 13, 2016
Tech was really fast - the whole set was applied in 1:15! They look amazing - I'm hooked!! Front desk staff was helpful and friendly. ⭐️⭐️⭐️⭐️⭐️
Went in on a Monday because I needed to get
By Melly M on March 11, 2016
Went in on a Monday because I needed to get my eyelashes done before I leave for my trip on Saturday. It's now been 4 days with them and feel like most of my lashes are gone. I no longer have the fullness I had when I left the salon. Besides the lack of fullness. My eyes were extremely irritated and red for the first 3 days because I feel my girl got glue in both my eyes and I assume so because I had fell asleep twice and what woke me was a sharp pain in both my eyes. I feel my girl did a great job on my eyelashes (5 stars for her) but not sure why I lost so many lashes when I brushed them out a little. So disappointing and now I feel i need to go elsewhere to redo them. Such a waste.
Studio was nice.. and everyone was friendly
By Anonymous on March 10, 2016
Studio was nice.. and everyone was friendly. Good that you have a place to hang your purse and warm blankets. The RSM studio does not have this.
Went in for my first visit ever . Everyone
By Diane T on March 09, 2016
Went in for my first visit ever . Everyone was so nice . I really loved my new lashes . It was a pleasant experience.
It has been 24 hours and my bottom lids are
By Janelle L on March 06, 2016
It has been 24 hours and my bottom lids are still in pain and my eyes are extremely irritated and blood shot. I have only done these lashes one other time and they were with someone else (which she was WAY BETTER) but changed to this place due to a friends recolmendion and their location. For my husband to even notice and say your eyes didn't look in that much pain before you know it's bad. I will never go to this place again, if you like your eyes I suggest you don't either.
GiGi is awesome. My lashes are perfect. She
By Anonymous on March 06, 2016
GiGi is awesome. My lashes are perfect. She asks me if I liked them when I come in for fill and then asks if I want anything different or keep the same. She listens to what I want and I appreciate that.
Great care in putting on lashes. But as a f
By Samantha M on March 02, 2016
Great care in putting on lashes. But as a first time client, I would have liked the initial sales associate to have heard me in me in terms of what I wanted: natural look! Instead, he put me on cute and everyone can tell these are false lashes. I feel more embarrassed and want to hide rather than wanting to race and brag about where I got these done. I would have asked for natural but they didn't show me length of lash until after one eye - an hour in - to see the look. They were so long compared to the picture I was shown. I felt trapped and wish I could get a different length for free next time
I love it
By Desiree A on February 21, 2016
I love it
Amazing place , great staff , so friendly a
By Martina P on February 20, 2016
Amazing place , great staff , so friendly and Brittney was so good and my lashes are amazing.I living the UK but visit Iriving a lot as we have have family there so will be back soon. Wish we had a one here in Brighton Sussex
By Lisa H on February 18, 2016
I learned about the salon as I was walking
By Bernadette G on February 11, 2016
I learned about the salon as I was walking by. I decided to get a full set that very afternoon. I have had my glamour lashed for about two weeks and I totally love them. They are easy to maintain and I love how they make me feel.B
My first time was a great experience. My s
By Maria T on February 09, 2016
My first time was a great experience. My stylist was very detail on maintenance and care, would recommend getting the membership.
Britny was great
By Sara G on February 06, 2016
Britny was great
Gigi is always excellent, as well as the st
By Margo C on February 05, 2016
Gigi is always excellent, as well as the staff. Darling location. Happy to be a monthly client! I should also mention that Courtney is great too!I love the freedom of not needing mascara. I go very natural with my lashes and look so much prettier with them on. I get compliments almost daily.
I have been coming to this location for abo
By Chariya N on February 02, 2016
I have been coming to this location for about a year. Lynn does an amazing job and I can't imagine going anywhere else!
Lash technician was at the end of her "10 h
By Ashley G on February 02, 2016
Lash technician was at the end of her "10 hour day" and you could tell. When appointment was made I was told that they recommend that I remove my lashes from the other studio I had gone to and get a new set on. When I got to the studio they told me that the lash technician didn't have time to do a full set. I had just removed the majority of my previous lashes because they told me to just prior to getting there. She told me that they could do as much as they could but they wouldn't be as full. At least they didn't lie about that part. They tried to reschedule me but I had a flight the next day and couldn't. Lash technician was nice enough. Didn't talk at all other than the sorry I am going so fast. When I walked out of the salon after paying I looked at the clock. I had been in there less than 40 min! The lashes that are there were done well but there is no where near enough. There isn't even enough if I haven't taken the majority of what I had off. I won't be going back because they don't have time to do what they say they will and I left unhappy and still in need to get another fill days later just to fill in what they missed. Very disappointed
Ayumi was my lash stylist, it's my first ti
By Alicia I on January 31, 2016
Ayumi was my lash stylist, it's my first time getting eyelash extensions. She was so gentle I barely noticed she was doing them. It's been a couple weeks and my lashes are still looking amazing, I love not using mascara! The front receptionists were also so nice and friendly!
Lynn the lash tech made me look like a cove
By Britain M on January 29, 2016
Lynn the lash tech made me look like a covergirl!! Friendly staff, rooms are clean and comfortable. Nice environment.
I love this place and makes me feel fab!!!
By Janet R on January 28, 2016
I love this place and makes me feel fab!!!
I love this shop...professional, personable
By Vernelle B on January 26, 2016
I love this shop...professional, personable, friendly, beautiful...they treat you very well...
This experience was amazing .! I was treate
By Elizabeth L on January 02, 2016
This experience was amazing .! I was treated with kindness and was very comfortable . I will absolutely come back and refer all my friends
Everyone was amazing! They were able to fit
By Ashley T on December 20, 2015
Everyone was amazing! They were able to fit me in even though I just walked in. Lexie did my lashes and she was amazing not to mention I left absolutely loving my lashes! Prices are very affordable. Definitely would recommend to other people.
Thank you Lexi! My lashes look great! Lyn
By Lynda C on December 17, 2015
Thank you Lexi! My lashes look great! Lynda C.
Julie did a great job with my lashes and sp
By Elizabeth C on December 13, 2015
Julie did a great job with my lashes and spent a good amount of time on me. The gal in the front was friendly which is not always what i experience with the girls in front.
Carina (as usual) is amazing. Thank you!!
By Ashley G on December 11, 2015
Carina (as usual) is amazing. Thank you!!
Maggie is amazing! She is always fun to cha
By Vilada V on December 04, 2015
Maggie is amazing! She is always fun to chat with and has a great personality. And lastly, she definitely makes you feel comfortable, while being extra gentle on my sensitive eyes (plus I wear contact lenses) and lashes.
I was disappointed today with my lash appoi
By Han N on November 29, 2015
I was disappointed today with my lash appointment. During the process I thought it was great because I didn't feel any stinging from the glue. I normally am in tears due to my sensitive eyes. I'm was excited that I didn't feel a thing. Then I looked in the mirror after the treatment and thought no wonder it didn't sting. I barely had any lashes on. Even my husband and kids said they couldn't tell I had extensions on. I was so disappointed since it was so hard for me to find 2 hours out of my day to get them done. I think it depends on who did them. I had referred my sister and she didn't like hers either. She cancelled her membership and maybe I should too. By the way, the next day about 15 lashes fell off and it wasn't attach to my own lash. In the past it would fell off when my own lash did. You can see two lashes, one shorter (mine) and one longer (fake) glued together.
All I can say is Julie is amazing! If you c
By Tina H on November 28, 2015
All I can say is Julie is amazing! If you can't book with her then I'd recommend Maggie as well. Both are wonderful and very professional.
I have been going to Amazing Lash Studio fo
By Gina A on November 25, 2015
I have been going to Amazing Lash Studio for a year now. I have to admit I was a bit leary early on. I've had two prior lash techs which I wasn't completely satisfied using. But the third time was the charm! Maggie, I found, is the best! She is soft spoken and sweet. Maggie listens to your needs/wants and offers suggestions. I have always had great success with the way my lashes look with Maggie. She is the ONLY reason I come back every month for my fills. Great job Maggie! I appreciate your service :-)
Taken from my Yelp review- Eyes are the win
By Michelle N on November 25, 2015
Taken from my Yelp review- Eyes are the windows to the soul. Is that how the saying goes?I'll be the first to admit that I will rarely leave the house sans makeup. Amazing Lash Studio has changed that quite dramatically for me. Having lash extensions has not only cut my makeup time out by more than half, but has allowed me to leave the house with no make up at all! Ok, so my skin's still a little uneven...who cares!I had originally booked my appointment for Lynn, however, Gigi ended up being my girl instead. I am so glad that I got Gigi! (Fun Fact: For those of you who loved Gigi at the Bella Terra ALS, she's now here in Irvine!)Gigi was very sweet and took her time while applying my lashes. She was super professional, yet was able to help me relax during my first session. After the extensions were done, she gave me some advice on how to have the lashes last longer.Here's some information that I wish I knew coming in. 1. Come in with no makeup.2. Membership is $59.99, charged monthly. With the membership,your refills (if you choose to go with the regular synthetic) is already paid for. If you want any special lashes, it will cost you extra, but still cheaper than if you did not have a membership. This means that the credit from your membership dues are applied to your next lash service.3. Mink lashes - These lashes are thinner and finer than your synthetic lashes. They work great for people with super thin lashes and give you a very natural look. The downfall is that they are thinner and take a little longer than synthetic. In my opinion, they also don't hold as well as synthetic. My first full set were mink... I personally like the synthetic lashes much better. Both lashes have and hold great curl. Bye bye lash curler!4. Lash extensions are HIGH MAINTENANCE. I've had to change the way I wash my face. Be prepared to make certain changes in your daily routine to ensure longevity of your lashes. Avoid getting your lashes soaked, fan (or blowdry, on cool) your lashes dry, brush your lashes.... but the results are still worth it.5. The glue can slightly irritate your eyes during the procedure. This is normal and goes away within the minute.Over all, I love Amazing Lash Studio and absolutely ADORE Gigi!
Lexy is amazing! Second time I have seen he
By Ragen S on November 24, 2015
Lexy is amazing! Second time I have seen her! She does such a great job and is very friendly! Recommend her to everyone!!!
I am satisfied and happy with each service
By Monica L on November 22, 2015
I am satisfied and happy with each service each time I come in.
I had a great first visit. Everyone was ver
By Joan V on November 18, 2015
I had a great first visit. Everyone was very warm and helpful. On my second visit, two weeks later, the lady filling in my lashes scolded me for my lash condition on the side I sleep on and complained about getting the new set sorted out on that side. She told me not to sleep on my side where my face hits the pillow and disrupts the lashes, and she had the nerve to demand that I agree by answering her okay. I know that everyone can have a bad day, which is why I didn't complain to management when I was there. I will give it one more try with a new girl and see how it goes. I would prefer someone who is maybe a little older, more professional and likes their job.
Excellent experience! Love Courtney!!Great
By Karen F on November 17, 2015
Excellent experience! Love Courtney!!Great service, my eyes look amazing
Well like their name they are AMAZING!!! L
By Vernelle B on November 17, 2015
Well like their name they are AMAZING!!! Lynn is the best and I always walk out feeling great and my lashed look perfect!!!
It's a little pricey to upkeep having lashe
By Sarah D on November 17, 2015
It's a little pricey to upkeep having lashes, but they are definitely worth it. Amazing lash is clean and they are friendly.
I love my Amazing Lashes... I am a busy 61
By Debra R on September 07, 2015
I love my Amazing Lashes... I am a busy 61 yr. grandmother and for years I have suffered from excessive sweating on head and face. Could not keep make up dry and in place. I gave up putting on anything and was so sad. My Amazing Lashes are waterproof and I only go to salon once every 4 weeks. I have chosen to see the same Lash Artist- tech every time and love the quite time spent napping.
What I like most about this salon is that t
By Christal M on August 28, 2015
What I like most about this salon is that they are open late (8pm) on weekdays and making appointments is pretty easy.The salon is clean and all their rooms are private which is nice. The front desk girls are friendly but they do always try to sell you on their products, which can get annoying.Your experience here will all depend on who you get to do your lashes. My first time here, I had a sweet girl who did an awesome job. My lashes stayed on longer than when I got them done anywhere else. But when I came back for a fill, I got a different girl and she was nice, but inexperienced. It shouldn't be a painful process but it was and it took longer than it should have. I never like to complain but my lashes were so uncomfortable I had to come back a couple days later to get them fixed.I have mixed feelings about the customer service here. I was very appreciative that they fixed my lashes free of charge. But the next time I came for a fill, the girl said my lashes were done so poorly that she recommended taking them all out and starting over. It would be inconvenient but made sense. However, they wanted to charge me $30 to remove them and then pay again on top of that to get a new full set another time. It made no sense that they wanted me to spend more money and time to fix something that wasn't my fault and caused me problems.As upsetting as that last visit was, I will most likely come back because of their convenient hours. But I know now not to make the mistake of trusting just any of their lash girls.
Great service and great staff!
By Tamika A on August 25, 2015
Great service and great staff!
I made my appointment last minute since I h
By Grace J on August 17, 2015
I made my appointment last minute since I had an important event to go. Amazing Lash Studio set up the appointment on the same day. Very efficient! And their services are great too. I got in, signed the form, and got my eyelashes done in an hour. Very happy experience. I got the membership and definitely will come back
I normally don't post negative reviews but
By Janette F on August 14, 2015
I normally don't post negative reviews but my eyes still hurt and are red. I've had lashes for over a year and have never had a problem before. It feels like the extensions were put on at the wrong angle When I blink I can feel the lashes scrape my eye ball. I spent last night and this morning pulling off some of the lashes. I don't think they gave the give enough time. They seem to book back to back.
I love Amazing Lash! Julie makes my eyelash
By Kellie D on August 08, 2015
I love Amazing Lash! Julie makes my eyelashes look so pretty! Everyone is so friendly and professional. Book early as it can be challenging to get an appt.
Absolutely love love LOVE this place! I get
By Angel M on August 07, 2015
Absolutely love love LOVE this place! I get so many compliments on my lashes. And my stylist is the best. I also like the points and little freebies they give you. They definitely have a lifetime customer in me!
Great experience! The staff is professional
By Erinne G on August 06, 2015
Great experience! The staff is professional and kind. My lashes look beautiful!
Had my first lash fill with Maggie this wee
By Nasim V on August 04, 2015
Had my first lash fill with Maggie this week; she is fantastic! Maggie really listened to what I wanted and spent time meticulously cleaning up my existing lashes before applying my fill. I am very pleased with the result, they look beautiful and just how I asked.
Elizabeth did a great job. I love my lashes
By Leticia A on August 03, 2015
Elizabeth did a great job. I love my lashes.
Amazing lash studio does a beautiful job on
By Anonymous on August 01, 2015
Amazing lash studio does a beautiful job on my lashes I love them. And the staff has really gone out of their way to accommodate me and my crazy busy schedule . I have recommend Amazing Lash to my friends and family
Really hesitated on doing this, but I'm ve
By Carla D on August 01, 2015
Really hesitated on doing this, but I'm very glad I did! I'm a contact lens wearer and mascara was always getting in my eyes. With these lashes, that's not a problem. The best part is my morning routine is cut in half! I definitely recommend Julie! She's awesome!
I have been here several times. Staff is f
By Ramona L on August 01, 2015
I have been here several times. Staff is friendly. Quality of work is good. Nice facility. I highly recommend it!
I am very impressed with Amazing Lashes. Th
By Denise G on August 01, 2015
I am very impressed with Amazing Lashes. They look natural and I love the lookVery professional
This was the first time I didn't have to wo
By Courtney R on July 31, 2015
This was the first time I didn't have to worry about losing a lot of eye lashes. Very well done! And looked amazing!
Emily is amazing!!! Love my lashes, place i
By Karen F on July 31, 2015
Emily is amazing!!! Love my lashes, place is very clean and staff is so helpful and nice . Highly recommend!
Love my lashes. Still look like good
By Kenia G on July 31, 2015
Love my lashes. Still look like good
Love love love amazing lashes! Lynn is amaz
By Judy C on July 31, 2015
Love love love amazing lashes! Lynn is amazing!!!! I get compliments all the time on my lashes!
My overall experience has been very positiv
By Lilly L on July 31, 2015
My overall experience has been very positive. The lashes are of good quality and visit my technician every 3 weeks. The music is fun and upbeat, good time to relax... No caffeine before eyelashes, this is vital but the girls are good at telling you the do's and don'ts prior to your first session. Prices are being increased, but membership may be a good route if its a monthly event. Also, I like the friendly reminder the day before via text, technology does have perks. (Sometimes) :)
Julie is the best! Always makes my lashes l
By Logan S on July 31, 2015
Julie is the best! Always makes my lashes look amazing & actually cares about my natural lashes. there is no one else I would even think about going to
I love my lashes! Julie did a great job ma
By Kellie D on July 30, 2015
I love my lashes! Julie did a great job making them so pretty! ❤️❤️❤️
I have visited this location twice and had
By Ally M on July 30, 2015
I have visited this location twice and had Lynn. She did a good job on my lashes. very quick and friendly. All the girls at the front desk are nice and always look happy. great location and vibe. Will definitely come back because prices are great!
You dont want my review.. Trust me..
By Vera H on July 30, 2015
You dont want my review.. Trust me..
You dont went my recoew...
By Vera H on July 30, 2015
You dont went my recoew...
Excellent experience from start to finish.
By Kayleen D on July 30, 2015
Excellent experience from start to finish. I will definitely be becoming a regular :)
It was a very relaxing experience. I really
By Elizabeth C on July 30, 2015
It was a very relaxing experience. I really liked my stylist, Courtney. She didn't talk much but I actually preferred that.
This was my first time getting eyelash exte
By Archana S on July 27, 2015
This was my first time getting eyelash extensions, and it was a GREAT experience. I've noticed the Amazing Lash Studio and noticed that there was a Groupon earlier this month and purchased based on the great reviews.When you walk in, the place looks pristine! I was asked to fill out paperwork (a little more than expected), and then waited patiently. I was asked about what look I liked, and they were great at figuring out what worked best for me. My stylist was Carina, she was super sweet and had a really delicate touch. This process was really relaxing, and the blankets in the room are needed (it's definitely cool in the rooms). Overall, the service was great, I would definitely do it again, the only thing that was a bit tough was talking my way out of purchasing all of their products at the end. It's great that they are available but as a first timer, I wasn't even sure if I wanted to do this as up-keep. I felt slightly pressured to sign up because prices were going up in August, but stood firm because even though I love the look, this membership is just not something I can work into my monthly budget, its just more of a treat at the moment.
I love my stylist, Julie. She's incredibly
By Michelle N on July 27, 2015
I love my stylist, Julie. She's incredibly knowledge and honest about my expectations. My lashes are almost non-existent and she always does an amazing job.
Lynn is fabulous. Very detail oriented, kin
By Anonymous on July 17, 2015
Lynn is fabulous. Very detail oriented, kind and funny! I love my new lashes and can't imagine going anywhere else!
Lynn did a great job. Thank you for explain
By Han N on July 17, 2015
Lynn did a great job. Thank you for explaining everything to me. I was nervous since it was my first time getting them. They look great and I love them.
Amazing Lash Studio truly lives up to its n
By Victoria B on July 14, 2015
Amazing Lash Studio truly lives up to its name. It is simply amazing. I am in love with my lashes. I have gotten them done other places and you cannot compare the quality. I definitely recommend Ricki. She is so sweet and fun to talk to and really knows what she is doing. I couldn't recommend this place more. I can guarantee you will be happy!
My two visits at Amazing Lash Studio was Aw
By Zaria B on July 13, 2015
My two visits at Amazing Lash Studio was Awesome & staff members are professional..
This was my first 2 week scheduled fill and
By Amanda A on July 13, 2015
This was my first 2 week scheduled fill and it was great! I am glad I did two weeks. Emily is great and so gentle and great to converse with. I definitely will be returning and will be recommending to friends/family. I love this place!
Fabulous experience! I love having long la
By Lani C on June 29, 2015
Fabulous experience! I love having long lashes! I have the natural style and after a few days they really look great!
Lily did a nice job and such a relaxing exp
By Anonymous on June 07, 2015
Lily did a nice job and such a relaxing experience.
The ladies at the front desk were very prof
By Anonymous on May 19, 2015
The ladies at the front desk were very professional and courteous. But, the lady who did my lashes didn't ask anybquestions as to how I like them, etc. this was my second time at this salon and the first person is not there any longer! :( When I started asking questions to this new person, she interrupted me and said she knows! I am not sure what she was referring to! I left the place with lashes that I absolutely dislike. I do have an appointment soon. Will be with another person. Hopefully I won't have the same experience.
As usual Carina was great. Thank you!
By Ashley G on May 16, 2015
As usual Carina was great. Thank you!
When I originally walked into Amazing Lash
By Anonymous on May 11, 2015
When I originally walked into Amazing Lash Studio, I didn't know what to expect as my originally technician lives too far. I was assigned Lyn but felt she used too much glue and tape because my eyes were burning after each of my 2 sessions. I requested another technician and I was assigned Cassie. Cassie is an amazing technician, unfortunately she's leaving for school. :(
I let amazing lash studio that I was not ha
By Elizabeth C on May 03, 2015
I let amazing lash studio that I was not happy with the results of my session on Friday and they called me and expressed their concerns and said to come back so they k make me satisfied. I had an event to go to Saturday night and I wanted to look beautiful. Well I came back Saturday morning and Lynn helped me look so beautiful! I would definitely recommend amazing lash studio to anyone who wants long gorgeous lashes and to look beautiful too.
I can't believe the beautiful full, long, a
By Michelle S on May 03, 2015
I can't believe the beautiful full, long, and gorgeous eyelashes I have, at an affordable price. I did my research prior to going to Amazing Lashes and they are the BEST and the only affordable place you will find!I'm a cancer survivor and lost my eyel lashes, they barely grew back. Amazing Lashes is a blessing to me.
Awesome stylists and always excellent custo
By Michelle N on May 03, 2015
Awesome stylists and always excellent customer service!
I felt that Karin was disorganized and alwa
By Elizabeth C on May 02, 2015
I felt that Karin was disorganized and always expressed she couldn't find her notes. She didn't clean off my face before I left. My eyelashes r short and I really don't like it. I have a party to go to today and wanted to look special which I don't . I have second thoughts of not returning to ur studio.
Julie is awesome. She always makes my lashe
By Rachel J on May 01, 2015
Julie is awesome. She always makes my lashes look natural and not tranny like which happens with a lot of other employees. I will continue to use her.
I was very apprehensive about doing this, a
By Carla D on April 29, 2015
I was very apprehensive about doing this, as I'm 51 years old. But after all the compliments I received, I'm glad I did it! My husband loves it! My makeup time is cut in half, another bonus!! I wear contacts and now I don't have to worry about mascara in my eyes. Definitely recommend them!